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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,429)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

HC-Shop

Feb 18, 2025  on Shopify

its the best customer service you can get i was helped by wendy in 20 minutes very helpful and very respectful if i could i would give more stars wendy thank you

Lucian’s World

Feb 18, 2025  on Shopify

hello, Aime who is with Dsers customer service is very awesome! she helped me figure out how to use my account! Thanks Dsers

3keys Nutrition

Feb 18, 2025  on Shopify

Excellent App and Outstanding Support!

Belmique

Feb 18, 2025  on Shopify

Very good service thnak you!!

🇦🇷

Feb 18, 2025  on Shopify

I've been using DSers for a while now, and I must say their support is top-notch! Every time I’ve had an issue or a question, the support team (especially Rfimp) has been incredibly helpful and quick to respond. They always find a solution efficiently, making the entire process seamless. If you're looking for a reliable dropshipping tool with great customer service, DSers is definitely the way to go. Highly recommend!

Olhei Gostei Quero pra mim

Feb 18, 2025  on Shopify

Tive um problema e precisei entrar em contato com o serviço de atendimento ao cliente e fui atendida pela Rfimp. O serviço foi incrível! Foi foi muito simpática e fez um ótimo trabalho.

GlowState

Feb 18, 2025  on Shopify

Super fast and helpful x

Pevio

Feb 18, 2025  on Shopify

Great support!

Marizoa

Feb 18, 2025  on Shopify

Wendy has been an amazing support and helped me perfectly with my questions! I am very satisfied and will continue to use this app with pleasure. :)

My Store

Feb 18, 2025  on Shopify

Amazing great help I am a new with online business Zico helped me a lot to complete my order thank you so much you are great

Dandy Luxury

Feb 18, 2025  on Shopify

The service is awesome it was too fast and the team is wonderful i advice everyone using it

Velouving

Feb 18, 2025  on Shopify

I had an issue after installing the app, but Vivian responded quickly and resolved it right away. I really appreciate the prompt and efficient support. Thank you so much!

KK Store

Feb 17, 2025  on Shopify

My experience with Support staff Rita was Great, She was very helpful and informative. She fixed the issue quickly. Deserve 5 Stars

Utilities&Toy's

Feb 17, 2025  on Shopify

Rita me ha ayudado de una forma muy clara y lo más importante, me ha solucionado el problema que tenía con un pedido atascado por mi culpa y desconocimiento, además me ha enseñado como funciona Dsers de una forma muy clara. Gracias!

DOORIFICATION

Feb 17, 2025  on Shopify

Taraiga

Feb 17, 2025  on Shopify

Rita is very helpful

WristGuard

Feb 17, 2025  on Shopify

Very good support!

Lamar Stores

Feb 17, 2025  on Shopify

Very professional, very fast in response, it was a very nice experience talking to them.

Nava Shai

Feb 17, 2025  on Shopify

Vivian was amazing! She gave step by step guidance on what I needed to do. She is awesome! Thanks Vivian!

Every Day Solutions

Feb 17, 2025  on Shopify

Support is absolutely amazing, I was shocked how quickly they have responded to my questions and answered promptly with all proper explanation, directing me on all the steps how to connect suppliers from Aliexpress to DSers and link products to Shopify. Very much appreciate for help.

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