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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,946)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Casa com Criança

Mar 18, 2025  on Shopify

i had a excellent atendiment. My question was about the time of order processing and the anwser coming in many minutes. Really very good! Thanks, Dsers!

Designbotz

Mar 18, 2025  on Shopify

They are fantastic. They are agile and do everything to solve problems. Perfect supplier for my recipes and sales partner! Is doing great with Shopify! And the assistance is the absolute best! The one that helped me is Teresa, she is amazing. Helped me to solve my questions, and her reply was so quick! Thank you Teresa!

Six Star Store

Mar 18, 2025  on Shopify

InspireSoul

Mar 18, 2025  on Shopify

Amazing job holly !! helped me in a very professional way.

At Home Salons

Mar 18, 2025  on Shopify

Esfania was very helpful to me trying to work through connecting a products from DSers to my Shopify website. She sent me screenshots on exactly what to do, which was very helpful for me and my situation was resolved. I appreciate the quick responses and all the help that was given! Great service!

Aurora

Mar 18, 2025  on Shopify

Natural Bliss

Mar 18, 2025  on Shopify

Very good app, and also great servise. Thanks to: Esfania

Minimart

Mar 18, 2025  on Shopify

Blanca was a really good suport partner, she helped me with the payments of my store, she was so nice

BF TRENDS

Mar 18, 2025  on Shopify

Dear Kimi I don't know how to express how happy I am to hear from you today. You explained my inquiry so eloquently.

US Holy

Mar 18, 2025  on Shopify

I contacted Dsers with a question regarding fulfillment for my store USHoly. Hayley was quick and efficient with answering my question. thank you much.

Arisou

Mar 18, 2025  on Shopify

Rita heeft mij goed geholpen, snel en vriendelijk! Vind dat prettig!

The Power Sphere

Mar 17, 2025  on Shopify

Great app with a wide variety of tools, settings, and features. The customer service is also extremely helpful and able to resolve issues with a high level of professionalism.

Click2Cart

Mar 17, 2025  on Shopify

Mr. Rick, a customer support representative from DSers, has truly set a benchmark in customer service with his extraordinary problem-solving skills. His ability to quickly analyze issues, provide clear solutions, and go the extra mile to ensure customer satisfaction makes him stand out. His professionalism, patience, and in-depth knowledge have helped resolve complex concerns efficiently, making the support experience seamless and stress-free. Customers appreciate his dedication, responsiveness, and willingness to assist beyond expectations. Mr. Rick’s commitment to excellence reflects DSers’ values, making him a valuable asset to both the company and its users.

GenMega

Mar 17, 2025  on Shopify

DSers is an awesome app and the customer service is UNMATCHED! Sandy was a pleasure to work with and resolved my issue so quickly! Thank you so much for all of the help!

Lojas Dorado

Mar 17, 2025  on Shopify

⭐⭐⭐⭐⭐ Excellent support! Sandy was amazing! She helped me solve everything quickly and efficiently, saving my sale. Professionalism and agility make all the difference, and the service was impeccable. Thank you so much! I highly recommend DSers!

MAISON ESSENTIA

Mar 17, 2025  on Shopify

Très bonne application. Et surtout un service Clients efficace et rapide ! je recommande.

Meterpet

Mar 17, 2025  on Shopify

Tienda Santa Holísticos

Mar 17, 2025  on Shopify

I have been delighted with the support, they were very attentive, fast and have helped me with such kindness, and best of all, they have solved my problem.

ILLUMINATING JEWELRY

Mar 17, 2025  on Shopify

Teresa was so helpful, she walked me thru exactly step by step on what to do and how to handle the orders im so glad to using Dsers. thank you so much for all the help

Techstore Warrior

Mar 17, 2025  on Shopify

I had an issue where my orders were automatically marked as Fulfilled in Shopify and DSers, even though they weren’t shipped yet. I reached out to the DSers support team, and they provided clear, step-by-step guidance to help me resolve the issue.

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