DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating

5

7,749
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Sirius Uruguay

Apr 18, 2024 on Shopify

I was assisted by Sylvia and she helped me very quickly! I recommend

niewercollection

Apr 18, 2024 on Shopify

My Store

Apr 18, 2024 on Shopify

emma was very helpful, fantacist support agent thanks for your help

Psyked

Apr 18, 2024 on Shopify

Excellent customer service

mikebely

Apr 18, 2024 on Shopify

¡Gracias por confiar en vosotros para acompañar el crecimiento y aprendizaje de mi tienda ,en especial lsla que me ayudo muchissimo estoy muy contenta con su trabajo.

Voca Bird

Apr 18, 2024 on Shopify

Un grand merci à Aimee pour son aide et ses conseils sur ma commande.

ilNicolino

Apr 18, 2024 on Shopify

Funciona de maravilla

Andy's Boutique

Apr 18, 2024 on Shopify

Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.

Divertir Brincando

Apr 18, 2024 on Shopify

Very easy to use, fast and great support team, they help you with everything.

On my game

Apr 18, 2024 on Shopify

Aimee was very helpfull with every thing i needed 5 star service and went above and beyond to help me

Nerd Gasm

Apr 18, 2024 on Shopify

Had some questions on my orders. Had contact with Alice, she helped me very quickly and nicely even had some recomandations for me. verry happpy !

ChipTit™

Apr 18, 2024 on Shopify

good

fluffybro

Apr 18, 2024 on Shopify

support clients présent, réactif, sympathique et efficace, je recommande !

Maple Style

Apr 18, 2024 on Shopify

Excellent app and excellent service from Aimee!

Fit Liberty

Apr 18, 2024 on Shopify

Fantastic Experience! I recently had the pleasure of being supported by Isla, and I must say she exceeded all my expectations. From the moment I expressed my problem, I was impressed by her efficiency. Isla was incredibly friendly and knowledgeable, making me feel welcomed and valued customer. The service itself was outstanding and delivered exceptional results. Keep up the great work! Thank you!

Le dispensaire animalerier de Lola

Apr 18, 2024 on Shopify

La personne de ce jour et super sur Dsers je suis super contente toujours il sont disponibles a m'aider même pour la traduction merci Dsers sans vous ma boutique serait foutue ❤️❤️❤️❤️❤️❤️❤️❤️❤️

Jostore

Apr 18, 2024 on Shopify

Grazie a Jully, mi ha aiutato molto

The Shopper Studio

Apr 18, 2024 on Shopify

Neva did a great job helping to set up the DSers extension for me to easily import products from AliExpress

nakome

Apr 18, 2024 on Shopify

Le service client est parfait ! Alice a su me débloquer et m'indiquer la voie à suivre avec précision et sympathie ! Merci Alice et merci Dsers

nevsher lior boutique

Apr 18, 2024 on Shopify

Olivia with the DSERs team was Great! Fast, Fabulous Screen Shots, and very helpful! My experience thus far with all my interactions (and there have been several) have been Fabulous - while the outcome may not have been what I would have wished for on the supplier end - the DSERs (especially Olivia) have been great to work with.