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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Melhor gasto store

Apr 22, 2024  on Shopify

Guia Ofertas

Apr 22, 2024  on Shopify

Excelente atendimento bem explicado passo a passo!

Oceans Optics

Apr 22, 2024  on Shopify

Fantastic service! Ive used the chat a few times to get me out of a pickle. The staff are amazing! Isla helped me the last time and was so proffessional, quick to respond and solved my problem in a flash. Thank you DSERS make sure you give ISLA a bonus!

VOXO Relógios

Apr 22, 2024  on Shopify

Aimee me ajudou demais e muito rápido!

My Store

Apr 22, 2024  on Shopify

I worked with Isla to sort out my issue with DSers and she was amazing helping me out. I highly recommend DSers support!

VoxiaStore

Apr 22, 2024  on Shopify

great service and a great supplier app

Bright Star Merch

Apr 22, 2024  on Shopify

Great Product Supplier... GREAT Customer service by Sherry... she definitely helped with getting my orders processed quickly and efficiently... Super customer care by her!!! a definite 5 STAR customer service rep!!!!

SmartFast - store

Apr 22, 2024  on Shopify

I had the same problem for over 1 month. I contacted Dsers support, with the attendant Lucy. She quickly understood my problem and helped me solve it on the same day, thank you very much!

Organica

Apr 22, 2024  on Shopify

I had created test order as I am working with Shopify and Dsers for the first time. The test order went well but I was surprised to find that the order was awaiting processing on the Dsers site. I IM'd customer assistance and the person who helped me was quick and provided a solution as well as explained to me how this is supposed to work. I appreciate the quick response in addressing my issue.

Giro das Compras

Apr 22, 2024  on Shopify

Atendimento incrivel, namoral, fui atendido pela Blanca e ela me atendeu super bem, respondeu de maneira rápida e prática e me ajudou com meu problema, eu ja daria 5 estrelas antes por gostar da plataforma, agora eu daria até mais estrelas

Perfect Posture Emporium

Apr 22, 2024  on Shopify

The customer service was incredibly helpful and responsive. They addressed my concerns promptly and provided clear solutions. Overall, a fantastic experience

ToddBowl™

Apr 22, 2024  on Shopify

I want say that the service, for me Bianca, was perfect, fast and helpful response!

Kokalia

Apr 22, 2024  on Shopify

Thank's a lot for your app, thank's Holly for your amazing job !

Hotspringsa

Apr 22, 2024  on Shopify

Blanca provided exceptional support when I faced pricing and exchange rate issues with my store. Despite my confusion, she patiently guided me through the process, ensuring that I understood every step. Her professionalism and dedication to customer satisfaction are commendable, making her an invaluable asset to the team. Highly recommend her for any assistance needed!

ALYSANO

Apr 22, 2024  on Shopify

Thanks to their expertise and dedication, my shopping experience with Blanka was smooth and hassle-free. I truly appreciate the outstanding service I received and would highly recommend this platform to anyone looking for a seamless online shopping experience. Keep up the fantastic work, Blanka

GenZs Store

Apr 22, 2024  on Shopify

Very helpful

Trendy Cove

Apr 22, 2024  on Shopify

Blanca was amazing, she was so helpful and answered all my questions and fixed my problems. I wish I can always come to her for help! Thank you guys for kick starting my journey.

Smart Shoelaces

Apr 22, 2024  on Shopify

I had a problem with my order and contacted support and was connected to Chrissy who helped me answer all my questions. I highly recommend this app!

Shop Garantido

Apr 22, 2024  on Shopify

Excelente atendimento. Rápido. Resolveu meu problema de agora e problemas futuros. Muito obrigado

BAZARO Aarhus

Apr 22, 2024  on Shopify

Ralla overdelivered and helped me in a great way!!

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