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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

EHB Shop

Apr 23, 2024  on Shopify

An amazing app and helpfull for the all dropshipper it’s the best

SockPaw

Apr 23, 2024  on Shopify

Lily on DSers customer service (Messenger live chat) was incredible. Supersonic fst with replies that where ON SPOT and just what i needed. 10/10 sould recommend and will guaranteed be using again!

Alfange Lar e Lazer

Apr 23, 2024  on Shopify

Me deparei com algumas dúvidas em relação ao o uso do DSers, e pedi ajuda ao suporte, que experiência sensácional: fui atendidopela Crystal, e ela prontamente atendeu e resolveu minhas demandas, e como se isso não bastasse, ela é super educada e tem muita paciência para lhidar com o cliente, posso afirmar isso, pois sou iniciante no digital, e ela me deu o passo a passo, e explicou o por que de cada coisa. Muito obrigado Crystal.

Solmetique

Apr 23, 2024  on Shopify

Exactly what I wanted from the app, makes life easier. Customer service 5/5 as well, really appreciate it!

Go Chic

Apr 23, 2024  on Shopify

spoke to Jenny regarding my order and she was very pleasant and very helpful. It was a smooth process.

WarmLab

Apr 23, 2024  on Shopify

Many thanks to Adele for her amazing help !

Colobane Market Center

Apr 23, 2024  on Shopify

Très bonne assistances de la part de Lily

Pet1st

Apr 23, 2024  on Shopify

I'm a relatively new dropshipping online business owner and was having trouble with fulfilling one of my orders. But then I talked to Ralla, a representative from dsers via Facebook messenger and she was very helpful. She helped resolved an issue in a matter of minutes that took me days to work on. She was very patient, understanding and friendly. I'm so glad she was able to help.

IceFan™

Apr 23, 2024  on Shopify

I had a great experience with the platform. Very enthusiastic support

Igber

Apr 23, 2024  on Shopify

I had problems processing my order through DSER but Celia helped me to get the answers i was looking for. Really good customer suport. Regards

Ula Deal

Apr 23, 2024  on Shopify

"Working with DSers and AliExpress Dropshipping has been an absolute game-changer for me. The seamless integration between DSers and AliExpress has not only simplified my dropshipping process but has also significantly boosted my business efficiency. With DSers, I've been able to streamline order management, track shipments effortlessly, and automate various tasks, allowing me to focus more on growing my business. The user-friendly interface of DSers makes it incredibly easy to navigate through orders, manage inventory, and communicate with suppliers. The convenience of bulk ordering and automatic order processing has saved me valuable time and effort, allowing me to scale my business without feeling overwhelmed. One of the standout features of DSers is its integration with AliExpress, which provides access to a vast selection of high-quality products at competitive prices. This integration has opened up endless opportunities for me to explore new product niches and expand my product offerings, ultimately driving higher sales and profitability. Moreover, the support team at DSers has been exceptional in providing timely assistance and resolving any issues promptly. Their dedication to ensuring a seamless user experience is truly commendable and has made my journey with DSers and AliExpress Dropshipping a truly positive and rewarding experience. In summary, DSers has revolutionized the way I run my dropshipping business, offering unparalleled convenience, efficiency, and support. I highly recommend DSers to anyone looking to take their dropshipping venture to the next level. Thank you, DSers, for being an invaluable partner in my entrepreneurial journey!"

My Store

Apr 23, 2024  on Shopify

Otimo atendimento e muito prestativa, parabéns Irene

Planet Gates

Apr 23, 2024  on Shopify

Great support from Emma today, thank you.

MeeSHAB

Apr 23, 2024  on Shopify

Thank you so much Rita and irene, who i have across till now.. You have been so nice and helpful. much more than other stores, Just using their AI tools to reply, you have helped much better. Grateful

Essência Rosa

Apr 23, 2024  on Shopify

The app is great and easy to use. I needed some help, so I reached out to support. As soon as I sent a message, Irene responded promptly. She quickly translated to Portuguese, and I understood what needed to be done. Not to mention the speed of the service.

The Party Days

Apr 23, 2024  on Shopify

Excelente atención de Sylvia. Muy profesional, rápida y resolutiva.

CK HAVEN

Apr 23, 2024  on Shopify

Recommend Sylvia - Fast quality service thank you!

Bliss

Apr 23, 2024  on Shopify

just talked with Emma. Fantastic customer service, really helped me out!

Sun

Apr 23, 2024  on Shopify

Very good service

Ma boutique

Apr 23, 2024  on Shopify

Prafait personne très réactive et qui t'explique tout dans tous les détails ! vraiment très pro !

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