DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating

5

7,747
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

LethalMonk

Apr 24, 2024 on Shopify

stariality

Apr 24, 2024 on Shopify

beautiful help from Isla, she helped me in 20 seconds, i love the experience here

PDV Store

Apr 24, 2024 on Shopify

quick support. thanks

Skönhetsritualen

Apr 24, 2024 on Shopify

Amiee, you were amazing. Thanks for the support. Fast and good service!! :D

My Store

Apr 24, 2024 on Shopify

Isla was very supporting and quick to respond with regards to my query. good customer service

OutfitCheck

Apr 24, 2024 on Shopify

The Agent helped me in less than one minute I trust you

Practical Products

Apr 24, 2024 on Shopify

had some problem in mapping some produts to Dsers but thanks to Aimee she helped me in a very professional and fast way and was very friendly. thanks for the excellent support

AuroraWave Glow

Apr 24, 2024 on Shopify

100% helpful and quick reply! nice work!

Bolubuys

Apr 24, 2024 on Shopify

I had some problems with my store, and I received all the attention from Raphael. He was very professional and guided and resolved all my doubts. It's a pleasure to be treated like that! Thank you, Raphael.

HomeGoods Essential

Apr 24, 2024 on Shopify

Today, I had the pleasure of receiving exceptional customer support from Rin at DSERS. Their assistance was prompt, courteous, and incredibly helpful. Rin went above and beyond to address my concerns and ensure that I had a smooth experience.

Shanti Crystals

Apr 24, 2024 on Shopify

Worked with Wendy and she's amazing and really helpful.My query was just simple and she immediately solved it. They also respond really fast!

SAROVR

Apr 24, 2024 on Shopify

Great service. Wendy helped me with the issue. The response was really fast and Wendy is very professional.

Picks4U

Apr 24, 2024 on Shopify

Sandy, a Dsers Advisor helped me with my issues. I had a few. She easily walked me through the actions I needed to take and had a great deal of patience with me while I searched out everything. I really, really appreciate her help, and her effectiveness in helping me. My issues were solved quickly, and I am more confident, because of Sandy.

CandyAmor Clothing

Apr 24, 2024 on Shopify

great s was great. will use for other stores

Purr Wish

Apr 24, 2024 on Shopify

I had major issues placing an order ... lasted two hours but I appreciated the support given by Rin from DSERs

CASA AMADA

Apr 24, 2024 on Shopify

Sandy a était top. Très réactive, on a regler mon probleme tres rapidement .

rosablume

Apr 24, 2024 on Shopify

I had some doubts and contacted Dsers support. Wendy was there to help me resolve all my queries. I really liked the service and everything was resolved. Wendy was quick, polite and very patient. Thank you very much

ennaboh

Apr 24, 2024 on Shopify

Aimee was really patient and answered to all my questions

luxe looks

Apr 24, 2024 on Shopify

My entire store basically runs on this thing, amazing app.

HealthCupp

Apr 24, 2024 on Shopify

Isla answered my questions quickly and professionally. I'm very impressed with DSers so far. They have really simplified my dropshipping journey. Highly recommended!