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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

The Zen Home

Apr 28, 2024  on Shopify

The customer service for this app is amazing. Honestly made me use this app just because they care about their customer's problems. Shout out to Lucy for helping me out with my problems.

Doctorcervix

Apr 28, 2024  on Shopify

thank you very much for the support.

Taki Amsterdam

Apr 28, 2024  on Shopify

Really smoothe experience, had a problem where people couldn't order but Sherry saved my day so now people can order again!

Evo X

Apr 28, 2024  on Shopify

Was new to the interface, so I contacted the messenger support. Within 2 minutes Villanelle was so kind to assist me through an array of problems and also showed will to improve the platform by forwarding some suggestions to the team. Super flawless, awesome!

GEFACTO

Apr 28, 2024  on Shopify

Je suis extrêmement satisfait de mon expérience avec DSers ! Cette plateforme m'a vraiment simplifié la gestion de mon entreprise de dropshipping.

Peeli Active

Apr 28, 2024  on Shopify

Lucy was fantastic, very helpful and patient. I deeply appreciate the help she gave me and showed me new information on on Dsers, I have't yet figured out how to do on my own. She even deleted old stores for me.

Turpelamia

Apr 28, 2024  on Shopify

When I needed help with an error in DSers, Lucy provided very prompt assistance in Messenger to help me with an error regarding shipping. She provide clear instructions on what to do and was very prompt and professional. Thank you.

NPNGonline©

Apr 28, 2024  on Shopify

Blanca is an attentive customer service! She helped me solve the problem very professionally

Modern Comfort

Apr 28, 2024  on Shopify

I am grateful that Blanca was the one assigned to assist me with my issue. She demonstrated exceptional kindness and patience in promptly resolving my concern. I appreciate her assistance. It was really nice to talk with her.

Merezis

Apr 28, 2024  on Shopify

Sherry from DSers absolutely is wonderful. She knows her job, fast, professional and very welcoming. I should get some information in DSers, I left a message there and very quickly she reacted and explained to me what I needed. I am completely satisfied with her service. Thanks to DSers and thanks Sherry

BabyBebe

Apr 28, 2024  on Shopify

Dsers always has had the best support service. Kudos for Dsers support team, always at the rescue. Thank you Lucy! you've been amazing, keeping it 100 through all my inquiries.

Joriko

Apr 28, 2024  on Shopify

The support guided me to the solution very quickly. Thank You to Villanelle

CarCrafters

Apr 28, 2024  on Shopify

Very good support. It helps me a lot in solving my problem)))

Grampas Corner

Apr 28, 2024  on Shopify

good customers service, quick answers and thoroughly. Nice to deal with them

LOOPING

Apr 28, 2024  on Shopify

Surely the best assistance there is

Brasil Digital Express

Apr 28, 2024  on Shopify

Atendimento 24 horas! rapido retorno, atendente Blanca muito clara em suas explicaçoes! SENCACIONAL!!!

Cozy Corners | DE

Apr 28, 2024  on Shopify

Super Service, danke an Sherry für die schnelle Hilfe.. Gerne wieder :)

Cosmo Elegance

Apr 28, 2024  on Shopify

Ralla was so helpful, I was explained everything step by step and she has solved my issue within minutes.

CruzCraze

Apr 28, 2024  on Shopify

chrissy was fast, sweet and helpful

ProBrush360

Apr 28, 2024  on Shopify

I like working with the DSers platform with the support team, especially with "Chrissy". They are very responsive and are available until you solve all your problems. Congratulations and keep it up!

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