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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Theirsstory

May 28, 2024  on Shopify

I am very satisfy with the Vivian from DSers support team. You are very helpful and help me solve the problem very fast.

le coffre a jouets

May 28, 2024  on Shopify

SUPER J'ai été très satisfait des réponse de Ralla, très patiente et généreuse de son temps, j'en avait besoin.

Canovax

May 28, 2024  on Shopify

Support fast and serious ! Berry thanks

Cozify Decor

May 28, 2024  on Shopify

I recently had the pleasure of being assisted by Colleen, and I couldn't be more satisfied with the experience. Colleen was incredibly patient, attentive, and knowledgeable, resolving my issue efficiently and with a positive attitude. Thank you!

BRclickstore

May 28, 2024  on Shopify

otimo atendimento!!!

Burns Bay

May 28, 2024  on Shopify

Helpful support from Selena and others to save my time and make things move on.

reverie

May 28, 2024  on Shopify

Vivian was such a great help. I thought I would be talking to a bot but no this is great customer support definitely recommend them they have better customer support than auto ds and Zendrop if I'm completely honest!

LadyLifeEssentials

May 28, 2024  on Shopify

They are always willing to help me with my issues, and respond pretty quick. Thank you :)

Grentico

May 28, 2024  on Shopify

very good app

CLEODAN

May 28, 2024  on Shopify

Thank you Ralla. It was clean. some doubts doublechking emails and some connection issues. Ralla sticked to help until we reach on a resolution i felt confortable with. Once again thank you keep it that way

QuickCart

May 28, 2024  on Shopify

Very good communication and support very fast

BORNOVA

May 28, 2024  on Shopify

AMAZING CUSTOMER SERVICE !

yes.superseleção

May 28, 2024  on Shopify

Hi Lyli...muito obrigada pelo suporte, me deu muita tranquilidade neste importante passo que estou dando. Você foi clara e entendível, Obrigada.

loja WolfGhost

May 28, 2024  on Shopify

Como é a minha primeira loja, eu estava confuso com o processo de sincronização e a Chissy me ajudou e explicou o processo de como tudo funciona. O suporte ao cliente é ótimo, recebi um suporte rápido e bom.

American Company

May 28, 2024  on Shopify

I needed help with importing products correctly to my Shopify store, I was unable to get it resolved right away but Krystal was a big help in trying to find the problem. We went back and forth both with our heads stumped haha. She contacted a specialized team to resolve the issue and she was super nice and easy to work with!

Dunya Bazaar

May 28, 2024  on Shopify

Best Dropship for Binegar

Avidu

May 28, 2024  on Shopify

Good customer service an great support team! Customer concerns are taken seriously by DSers and resolved quickly. I am happy an satisfied, the excellent team solved my problem very quickly. Special thanks to Johnny!

LarComforts

May 28, 2024  on Shopify

chat was very helpful and nice to talk to

Lige Watches

May 28, 2024  on Shopify

Sylvia has resolved all of my questions, amazing job! Thank you very very much for your time and help, really appreciate!

VivaNex Lifestyle

May 28, 2024  on Shopify

DSers has an exceptional support team that truly stands out and is one of the best I have ever encountered. They are incredibly hardworking and always go the extra mile to ensure everything runs smoothly. Their collaborative approach and excellent communication make working with them a breeze. Plus, they are always available to help, no matter the time or issue. Highly recommend their service! Thank you very much!

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