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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

310 Roots & Co

Jun 02, 2024  on Shopify

Sherry did such a wonderful job in resolving my order today. She helped me walk thru the process of removing and resubmitting my customer's order. She was very pleasant and extremely patient as this is not a quick solution. Truly appreciated her help today - job very well done, thank you!!

Mi tienda

Jun 02, 2024  on Shopify

me encanta q cuando tengo una duda hay una inmediata respuesta totalmente recomendado

Obbybaby

Jun 02, 2024  on Shopify

Merci beaucoup Blanca pour votre aide. Cette application est parfaite pour le drop-shipping et importer des produits simplement sur shopify.

Topo Ofertas

Jun 02, 2024  on Shopify

Passando para agradecer o excelente atendimento que recebi recentemente da Sr Villanelle Desde o momento em que entrei em contato até a conclusão, fiquei impressionado com a sua atenção aos detalhes, profissionalismo.

Spinner Demon

Jun 02, 2024  on Shopify

Good customer support! Lucy was very helpfull.

Cozy Cloth Haven LLC

Jun 02, 2024  on Shopify

Villanelle, was very patient with me as I had internet difficulties, she was informative on what I needed to do next and kept me updated as I waited for the internet to speed up, she had professional customer service skills which made me secure that I chose the right drop-shipper.

Merry Jen's

Jun 02, 2024  on Shopify

HOLLY WAS AWESOME!

The Thrifty American

Jun 02, 2024  on Shopify

Lilly was a great and wonderful help.

My Store

Jun 02, 2024  on Shopify

Ralla help me with my problem and i want to thank her

GET IT GIRLZ STORE

Jun 02, 2024  on Shopify

CHRISSY, WAS VERY HELPFUL. SHE STAYED WITH ME UNTIL SHE ANSWERED ALL OF MY QUESTIONS AND I WAS DONE.

Zurc Express

Jun 02, 2024  on Shopify

Gostei muito do atendimento da Chrissy, resolveu minha duvida em pouco tempo. esta de parabéns o atendimento nota 10!!

Ms. Magee

Jun 02, 2024  on Shopify

I am new to drop shipping and DSers customer service is completely Awesome! You can live chat with a rep to get answers quickly. By far the best online app for drop shipping. Easy to set up and use.

Eresira

Jun 02, 2024  on Shopify

Réponse rapide.

Loja Yunis

Jun 02, 2024  on Shopify

Ola gostaria de agradece o suporte dado pela Krystal da Dsers. me ajudo de mais. e rapido. estava quase desistindo da dsers. mais ai ela me ajudou teve paciencia de me explica e me forneceu um agente muito rapido. parabens.

Octagoon

Jun 02, 2024  on Shopify

Lily, Lily, I wanted to take a moment to express my sincere gratitude for your assistance. Your professionalism and quick responses to my questions were greatly appreciated. Your help made a significant difference, and I am truly grateful for your support

SMARS SHOP

Jun 02, 2024  on Shopify

Just started using this app and when I faced a problem, I asked for support via chat and in a couple of minutes Krystal answered and solved everything. Customer support is great and the user interface and integration with the store are also smooth and well done

Blue Ball Bazaar

Jun 02, 2024  on Shopify

Ralla was very professional and helpful!! Pleasure to work with

PayLess

Jun 02, 2024  on Shopify

i am new here but love the supporte so i will keeping work you u guys keep doing wonderful work

AllDigital

Jun 02, 2024  on Shopify

100% Satisfaction and i am so glad you could be patient with me

Ivoxys

Jun 02, 2024  on Shopify

Rita. Best support ever. Fast, friendly, and incredibly efficient. Every time I've had an issue, the response was swift and the solution spot on. I highly recommend their service. Thank you for consistently exceeding expectations!

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