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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Pouzek

Jun 03, 2024  on Shopify

Falei com a Vivian do suporte da DSERS e foi fantástica. Atendimento foi rápido e eficiente e resolveu-me logo os problemas!

styledbyher

Jun 03, 2024  on Shopify

when I needed help solving a query I reached out and Vivian was really useful and helped me understand, happy customer

OceanElite

Jun 03, 2024  on Shopify

Colleen was very quick in her responses, understood the problem I was facing and provided swift resolution.

Lojão Certo

Jun 03, 2024  on Shopify

ÓTIMA ATENDENTE VIVIAN. RESOLVEU MEU PROBLEMA COM RAPIDEZ E QUALIFICAÇÃO!!!

Project Sleeper

Jun 03, 2024  on Shopify

Great and fast support

Allegra & Co

Jun 03, 2024  on Shopify

Great App, great support! super convenient to use once you get the hang of it

ShopiAqui

Jun 03, 2024  on Shopify

a Lily foi excelente no atendimento! nota 1000 pra ela!

IsTimeTo

Jun 03, 2024  on Shopify

Chrissy was very helpful and put all the effort to solve the problem. Thanks

FUTURA SHOP

Jun 03, 2024  on Shopify

Chrissy otima atendente

Manga Mania

Jun 03, 2024  on Shopify

I had the pleasure of working with Chrissy recently, and I must say, she was incredibly helpful in getting things set up with DSers. Her knowledge and expertise made the process smooth and efficient.

ShopyCraze

Jun 03, 2024  on Shopify

Very good app

Barazull

Jun 03, 2024  on Shopify

Atendente Ivan da equipe de suporte do DSers foi muito atencioso e respondeu com claresa todas as minhas dúvidas. Parabens!

Tali Shopee

Jun 03, 2024  on Shopify

Fui muito bem atendida pela Via. Atendimento maravilho, onde me ajudou a resolver o meu problema.

Macaya Boutik

Jun 03, 2024  on Shopify

So quick with the response. Customer service help me so much. Thank you

sunnyshades

Jun 03, 2024  on Shopify

emma was awesome she answered every question i had walk me through everything very nice lady i thankful for her she was a blessing i was about to give up on this dropshipping thank you emma

Your favourite place

Jun 03, 2024  on Shopify

THE SUPPORT THE EASY PLATFORM, QUICK LOADING EVERYTHING IS GREAT ABOUT Dsers ❤️❤️❤️

Valy Town

Jun 03, 2024  on Shopify

The customer service is so good, a customer representative name "Emma" is very friendly and good behaviour with his professional experience

gamoki

Jun 03, 2024  on Shopify

Rita is a very nice person, thank you for the support

AuraRelief

Jun 03, 2024  on Shopify

Marry was amazing

Tails & Paws

Jun 03, 2024  on Shopify

I had a few questions regarding stock syncronisation and shipping fees. Got in touch with live chat support agent Rita. She's very knowledgable, kind and knew exactly how to resolve my concerns. Top service! I only wish I got in touch earlier!

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