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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Lunemu

Jun 07, 2024  on Shopify

Sherry was super efficient and solved my problem in seconds. Best support ever!

Iggy’s

Jun 07, 2024  on Shopify

Rfimp, took fast and spotless care of my question, what I thought was going to be a nightmare resulted in a sweet dream, painless and effortless and accurate. Loved it. Just hope can be multiplied it a million times.

JuicyPaw

Jun 07, 2024  on Shopify

Villanelle is best cleared all my doubts. Love From INDIA

Zoo Bestie Shop

Jun 07, 2024  on Shopify

A really nice support team which gave me the exact answer which I needed. I had the chance to chat with Sherry and we managed to figure out my case in minutes. The app also provide a good solution for any dropshipping business.

alorelledecor

Jun 07, 2024  on Shopify

I've had an excellent experience with the platform so far. Whenever I encounter an issue, even if it's something I caused myself, the support team is incredibly fast and clear in their responses. I especially want to thank Blanca, who provided outstanding service and resolved my problem within minutes.

Brilla Jewels

Jun 07, 2024  on Shopify

I wanted to express my sincere gratitude for the excellent service provided by Vivian. I am extremely satisfied with the assistance she provided. Dedicated and patient enployee like her are rare to find..Vivian stood by me for hours just to ensure everything worked fine. Thank you so much. You are highly appreciated. The Dsers support is the best out there.

Cheanstore

Jun 07, 2024  on Shopify

Holly is the best! she helped me out so much! Thank you so much for being so helpful!

GUARDIANHUB

Jun 07, 2024  on Shopify

I am incredibly grateful to RITA for their prompt, compassionate support during a challenging time. Their expertise and kindness made a significant positive impact on my situation.

My Store

Jun 07, 2024  on Shopify

fiquei muito satisfeita com o atendimento, rápido e eficiente. Parabéns pelos suporte.

ULURI

Jun 07, 2024  on Shopify

Via was amazing! Very responsive and cooperative. I can Always appreciate Patience when it comes to technical help and help in general, and Via had just that. I would Most definitely recommend Via to anyone who needs help, Thanks Again!!

DecorHaven

Jun 07, 2024  on Shopify

Gick jättebra! Tack så jättemycket Maria, du hade bra tålamod med mig :)

WORLK SHOP

Jun 07, 2024  on Shopify

Goodnight! Tonight at 7:30 pm I needed support from DSER and was helped by a friendly and attentive analyst named Sandy, very professional and very knowledgeable, who helped me solve my problem between the DSER platform and Aliexpress. Therefore, my requests began to be processed and I would like to express my gratitude to the DSER representative. I loved the service!!!! My name is, ISAAC +55 81 99266-3054 (zap)

Aelin

Jun 07, 2024  on Shopify

Had the opportunity to work with Wendy. They were very helpful, kind, and compassionate when working with me. I'm very grateful and lucky they were very patient with me and they really did an extraordinary job explaining everything to me and helping me through each step. I can't thank Wendy enough and once again thank you!

SKROX WATCHES

Jun 07, 2024  on Shopify

Very good support. I contacted the Dsers Support. Wendy from the support team helped me very quickly to solve the problem I had. Thank you Wendy for your support

BibipetShop

Jun 07, 2024  on Shopify

excepcional

KLIXSTORE

Jun 07, 2024  on Shopify

Thank you Wendy for the quick answer to some questions, which indicates high experience and professionalism

Glaurain

Jun 07, 2024  on Shopify

Great customer support, professional solutions, thank you Isak for you time. ❤️

A-Grade.co

Jun 07, 2024  on Shopify

thankyou so much ds! you guys are unbelievable couldn't be more grateful and thankyou too wendy!! you were a massive help wish nothing but the best for you and the future

Safetybelt

Jun 07, 2024  on Shopify

Isak a su me rendre un immense service très rapidement, au top !!

Mis Bellas

Jun 07, 2024  on Shopify

Sherry was great in trouble shooting my issues this morning. Thank you Sherry for your patience with my internet issues and for your excellent service!

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