DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating

5

7,968
4

69
3

10
2

3
1

47

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Tailwag

Jul 25, 2025 on Shopify

Had a bit of trouble with my first order and I contacted DSers via messenger. They were absolutely amazing! I could not have gone on without their help. 100% recommend, customer service is great!

OneLoveCanada

Jul 24, 2025 on Shopify

Zico is a Superstar!!!!!!!!!!!!!!!!!!!!!!!!!

ProCycle

Jul 24, 2025 on Shopify

perfect client service

happysha & co

Jul 24, 2025 on Shopify

siempre satisfecha

Zenrovelo

Jul 24, 2025 on Shopify

I had a back end issue with fulfillment and had to reach out to customer support. Rita replied immediately, assessed the situation and solved my issue in minutes

Iron and Oak

Jul 24, 2025 on Shopify

Best support team, makes intergrating aliexpress way easier

i3shoponline

Jul 24, 2025 on Shopify

Super support from NEVA. Thnxxx

Clickngo24

Jul 24, 2025 on Shopify

I had an issue with placing the order. Sandra helped me out instantly. Great

Smalbao Clothing

Jul 24, 2025 on Shopify

Elora my wonderful lovely pookie is so quick and helpful give them a big raise ٩(˃̶͈̀௰˂̶͈́)و

BlissPaw.Shop

Jul 24, 2025 on Shopify

DSers has made my dropshipping process so much easier and more efficient. The platform is intuitive, fast, and packed with features that save me tons of time. Their customer support is top-notch — always quick to respond, polite, and very helpful.

HTechConnect

Jul 24, 2025 on Shopify

It is always a great experience and I really appreciate the help when I need it. Thanks so much

AriaDawn

Jul 23, 2025 on Shopify

Frankie is the best! I hope his pillow is always cool and his bus is always on time. He helped me not panic and I accomplished what I needed.

PUNTO SFUSO social store

Jul 23, 2025 on Shopify

Janet è stata disponibile e molto chiara nel spiegare e capire l'esigenza

zorwena

Jul 23, 2025 on Shopify

Rucca

Jul 23, 2025 on Shopify

I received very good service from Luna, she answered all my questions and helped me a lot.

BeerzMe

Jul 23, 2025 on Shopify

Fiona was absolutely great! I am new to Shopify and she explained so many things and gave helpful hints, tutorials and encouragement. Highly recommend DSERS and the outstanding job they do in customer service. Just dealing with Fiona has given me a sense of confidence.

Lignes Du Temps®

Jul 23, 2025 on Shopify

L'application est simple à utiliser, intuitive et bien pensée pour le e-commerce. Le service client est particulièrement réactif et compétent — chaque demande est traitée rapidement et avec efficacité. Un outil fiable et bien conçu pour le dropshipping. Parfait.

JYVF SHOPPING

Jul 21, 2025 on Shopify

Uma Ótima experiência - Agradeço a Suporte RITA pela sua dedicação

Bubbly & Bougie

Jul 21, 2025 on Shopify

Isak was amazing. I had a problem processing a payment and he helped me in 5 minutes flat.

Réveil & Vous

Jul 21, 2025 on Shopify

Very good app and customer service