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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,131)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Your Active Life Marketplace

Feb 02, 2025  on Shopify

Fast and accurate responses. It only took 2 minutes to get me what i needed. recommend 10 out of 10.

Wardrobe

Feb 02, 2025  on Shopify

Maria was amazing and helped me through every step!

JoyaBay

Feb 02, 2025  on Shopify

Very good app, and the customer service is so helpful, thank you Zico.

Santino Apparel

Feb 02, 2025  on Shopify

I’ve only just started using DSers, but so far, so good! I’m really enjoying it because it saves me so much time when importing products. The syncing process is straightforward and easy to use. After placing my first order, I needed to sort out a couple of things, but their live chat support was extremely helpful. I’ll definitely continue using it!

TOUTOU-POUTOU

Feb 02, 2025  on Shopify

Incroyable mais vrai !! DSers est impeccable grâce à son équipe de professionnels super compétents. MERCI INFINIMENT à BLANCA qui a résolu mon problème en même pas 1 minute Belle journée à toute l'équipe ☀️

BreathingToyOtter

Feb 02, 2025  on Shopify

Thank you for support.

Ravenly

Feb 02, 2025  on Shopify

Excellent app and excellent support, I had a problem and was helped by Krystal, she resolved it immediately, without fuss and was super attentive, showing me step by step how I should follow to resolve it. Rating 1000!

TrendeeBox

Feb 02, 2025  on Shopify

The assistant Rin was very professional and helped me to solve my problem quickly.

Secret Stashing

Feb 02, 2025  on Shopify

Great service, thank you sandy for the assitance. great app

Mikaway Store

Feb 02, 2025  on Shopify

I would recommend it to my friends because your customer service by Rin, Zoey and Theresa is beneficial and friendly, very patient. They help me got my issue resolved

Jolicurl.com

Feb 02, 2025  on Shopify

Un service client plus que parfait. Mille merci à Sandy

Vimedy

Feb 02, 2025  on Shopify

Un grand merci à Raphaël, il a pu résoudre mon problème très rapidement et à tout de suite compris ce que je voulais. Réponse rapide et efficace.

Snipsy Hair Trimmer

Feb 02, 2025  on Shopify

amazing service by Esfania!

My Store

Feb 02, 2025  on Shopify

I love the live chat feature! I just finished speaking with "Holly" about a struggle bus moment I was having. Holly helped me navigate through it with ease. DSers has my vote on dropshipping software with A1 Customer support! 5 Stars and 2 thumbs up!

GlobeBazaar

Feb 02, 2025  on Shopify

I had some problem and needed to contact with the customer service and I was assisted by Adele. The service was amazing! The team is so friendly, efficient and clearly provided me the valuable information of my queries.

Pet palace shop

Feb 01, 2025  on Shopify

Best app and customer service .. you will find everything you need from products and help

Baby Liebe

Feb 01, 2025  on Shopify

perfekter Service!

Empressive Luxe

Feb 01, 2025  on Shopify

Zico did a wonderful job assisting me while trying to fulfill my first order. I am super appreciative! So far, I am loving Dsers!

Iron Savage Apparel

Feb 01, 2025  on Shopify

Dsers worked exactly as it is advertised. Vivian from chat support has helped me with mapping products.

Ofertplace

Feb 01, 2025  on Shopify

The assistant Selena is a great professional who helps me quickly.

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