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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

eggss

Jun 12, 2024  on Shopify

O suporte da Dsers é muito proativo e rápido, agradeço pela ajuda vivian

EE-Shortz

Jun 12, 2024  on Shopify

Vivian is the one who supported me the whole process that I was stuck, the service delivery was very percise and fast, for me this is one of the best customer service that a company could offer to the customer. Highly recommend the app and shout out to Vivian for helping me so much

DokiDokies

Jun 12, 2024  on Shopify

This is my first placing an order through DSers and I was so confused on where to go or how to do it and Vivian was very helpful and guided me step by step on how to place the order for my customers.

Yokai

Jun 12, 2024  on Shopify

Very kind and professional! was so pleased with my experience this morning!!! thank you so much!!!:)

Star Dropping

Jun 12, 2024  on Shopify

Plataforma ótima! Suporte excelente, atendente Vivian me ajudou muito rapidamente, estou adorando!

Ottoda

Jun 12, 2024  on Shopify

Colleen helped me quickly solve the issue. Much appreciated!

she-nasty

Jun 12, 2024  on Shopify

my customer service lady lily was very helpful

worlddigitalsuport

Jun 12, 2024  on Shopify

agradeço a Ralla pelo atendimento personalizado e rápido , resolveu meu problema de forma rápida e eficaz .

Bem Achados Shop

Jun 12, 2024  on Shopify

Excelente atendimento

impressive dude.

Jun 11, 2024  on Shopify

When you are first entering the dropshipping world like I was, the logistics can be pretty confusing to navigate. The agent that helped me, Rfimp, was really patient and answered all of my questions. Thanks for the help!

LeFunny Shop

Jun 11, 2024  on Shopify

Grace à Aimee et ces explications plus que claire avec des capture d'écran très explicatif qui m'on aidé à résoudre mon problème.

FiosioCare

Jun 11, 2024  on Shopify

totalmente confiable

JevroStore

Jun 11, 2024  on Shopify

Best Service from Aimee, very thankful for her patient

HairVoquez

Jun 11, 2024  on Shopify

I had the pleasure of being assisted by Olivia, and I couldn't be happier with the experience. Olivia was incredibly helpful, knowledgeable, and patient throughout our interaction. She went above and beyond to ensure that all my questions were answered and that I had all the information I needed. Her professionalism and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Olivia for anyone seeking excellent customer service. Thank you, for your outstanding support!

Laceni

Jun 11, 2024  on Shopify

I received great support from Colleen. I appreciate it thank you!

Winimu

Jun 11, 2024  on Shopify

I got really good help from colleen. Very easy and quick. Thank you!

Takumi Kitchen

Jun 11, 2024  on Shopify

The app is great and works well. The support, though, is amazing! super fast and responsive: Vivian has been incredibly nice and patient with me and went the extra mile to help me to solve my problem! One of the best CS ever met in my career! Thanks again Vivian!!!

FitoWatt

Jun 11, 2024  on Shopify

One of the best apps out there. For proper marketing you need to know how to read data, this application is the glasses. Well done!!!

Otaku Oasis

Jun 11, 2024  on Shopify

Colleen WAS THE BEST HELPER

Toys Shop Australia | Educational Toys

Jun 11, 2024  on Shopify

Colleen was really helpful and quick to reply and sort out the issues I had

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