DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,500)

Overall rating

4.9

5

8,056
4

70
3

10
2

3
1

48

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Mofufuwa

Jun 27, 2024 on Shopify

very helpful and fast team

Tcb3unlimited

Jun 27, 2024 on Shopify

i was very appreciative of the detailed problem-solving skill that was given, thanks again.

Sami Ersoy

Jun 27, 2024 on Shopify

Maria helped me a lot to solve my problems.

Royal Tech Store

Jun 27, 2024 on Shopify

Very easy and cooperation

Nikita Milan

Jun 27, 2024 on Shopify

Maria was verry helpful, I had an issue with order appearance. She fixed it very fast. Thank you ;)

Kartlee

Jun 27, 2024 on Shopify

Superb customer service, thanks Celia!

SeelGluck

Jun 27, 2024 on Shopify

I had a problem with dsers and Rfimp was so kind and so helpful that he solved my problem so fast. really helpful :)

Easons Beauty

Jun 27, 2024 on Shopify

Thank you so much "Rfimp" for working with me and solving my problem, your service was fast, quick and easy. Thanks again for helping me solve my situation. Excellent service

Trading Mat

Jun 27, 2024 on Shopify

The customer support was excellet. I recomend DSers, will make your dropshipping live 10x easier.

Zobart Store

Jun 27, 2024 on Shopify

I worked with Aimee today to help me with some issues - i couldn't see my orders appear in DSers. I could see them in my shopify only, but nothing happened in Dsers. I tried to purchase some items yesterday and couldnt see anything, then i uninstalled and installed again , connected everything But i had the same problem. So today Aimee helped me a lot with this issue . Now everything is working properly. Thanks so much Aimee. Great Job and great customer service. i am satisfied

Click Ofertas NO

Jun 27, 2024 on Shopify

O atendimento e suporte da Aimee, foi excepcional.

Retrogaming

Jun 27, 2024 on Shopify

Muy bueno el servicio

Metal Logics, Inc.

Jun 27, 2024 on Shopify

The customer service representative, Holly, who helped me with a few minor issues was extremely fast, reliable, and communicative. We resolved the issues in very little time. The app has glitches at times but overall works well & the issues could be due to our poor internet. Overall, we love working with this dropshipping group and hope to do a lot more business with them.

Sienna Gate

Jun 26, 2024 on Shopify

Rfimp is the best person their is around! Thanks for solving all of my problems

WS BABY AND KIDS CLOTHING PLUS

Jun 26, 2024 on Shopify

The Advisor Ashley was easy to understand what I needed and it was easily solved. I gave 5 Stars for the experience that I had with your advisor.

Shopway

Jun 26, 2024 on Shopify

A assistência que a Aimee me deu realmente resolveu o meu problema que estava persistindo

Solaorbs

Jun 26, 2024 on Shopify

I spoke to Blanca on live support, and she was the kindest person I've ever encountered. She went the extra mile to assist me and made me feel reassured every step of the way.

ZaYture

Jun 26, 2024 on Shopify

I had some quick help from Blanca today, helped me really quickly and nicely, Thanks Blanca

Soltivia

Jun 26, 2024 on Shopify

Thanks for the help by Sherry.

Copenique

Jun 26, 2024 on Shopify

Sherry and Ivan helped me today and answered all my questions quickly.