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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

MurzelPets

Jun 17, 2024  on Shopify

Isak is very detailed in his explanations when you have any problem. I am very satisfied!

NAAY

Jun 17, 2024  on Shopify

Raphael did an excellent job supporting me today. He helped me with setting up my products and clarified a couple of DSer features to me. Really appreciate the 24/7 support.

TrendiVerse

Jun 17, 2024  on Shopify

I am extremely surprised about the customer support. I was expecting an email and days later a cut and paste response. Not the case at all!! I chatted with Isak through messenger and he was able to guide me through the next step. The customer service to answer questions is there.

SmartParents

Jun 17, 2024  on Shopify

I would like to express my utmost satisfaction with the assistance I received from Rfimp in using the DSERS application. From the very beginning, I was impressed by his professionalism and availability. Rfimp was able to answer all my questions with clarity and efficiency, making the learning process simple and enjoyable. Thanks to his precise advice and patience, I quickly mastered the features of DSERS, which greatly facilitated the management of my activities. Rfimp demonstrated an in-depth knowledge of the application, and his pedagogical approach significantly helped me understand and optimize its use. I highly recommend Rfimp to anyone in need of assistance with DSERS. His expertise and commitment to providing quality service are exemplary. Thank you again for this positive and enriching experience!

Melery

Jun 17, 2024  on Shopify

GlobaSync

Jun 17, 2024  on Shopify

Great support from Chris from DSers customer support!

Galileu Oferta

Jun 17, 2024  on Shopify

Otimo atendimento. principalmente quando é o Rfimp

STELHIA

Jun 17, 2024  on Shopify

I am extremely satisfied with the service and support from Rfimp. The team has been professional, efficient, and always ready to assist. Their prompt responses and expert guidance have made my experience seamless. I highly recommend Rfimp for their outstanding service and customer-centric approach.

My Variety Store Guy

Jun 17, 2024  on Shopify

Wow, AliExpress are very supportive and I must say, they never disappoint. The variety of products, the prices, the shipping - everything is top-notch. The sellers are so reliable and communicative, and the customer service is always helpful. Nancy variety.

ExpressCart

Jun 17, 2024  on Shopify

Vivian is the best support!!

Keeda's Empire

Jun 17, 2024  on Shopify

Vivian was very helpful and it has been an ease using this app. I would recommend this app to anybody wanting to start their journey in ecommerce

Royal Maeve

Jun 17, 2024  on Shopify

I had the pleasure to work with Olivia! she was excellent and helped me with a little problem I had fulfilling my order, thank you so much Olivia, you were such a big help!

BluVida

Jun 17, 2024  on Shopify

amei o antendimento! não estava conseguindo colocar os cupons do aliexpress e eles me ajudaram!

BladeBoard

Jun 17, 2024  on Shopify

Olivia has been very helpful and kind to resolve my problem.

Paradis de Bébé

Jun 17, 2024  on Shopify

Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!

BaggyBag

Jun 17, 2024  on Shopify

Dmr Importadora

Jun 17, 2024  on Shopify

We are starting the dropshipping process now and I needed support on two occasions. First I was helped by “Aimee” and then with another problem I was helped by “Aurora”. Both services were very good, quick and efficient. I was anxious about the need for help and was positively surprised by the support. Congratulations on your professionalism.

Loja Zenas

Jun 17, 2024  on Shopify

Ótimo serviço de suporte! O Dsers continua sendo uma plataforma que facilita o dia a dia de quem trabalha com ecommerce em 2024, desde a facilidade em processar pedidos até o suporte atencioso. Recomendo!

Maison Andrelli

Jun 17, 2024  on Shopify

Glad to work with a reactive and empathic support !

MGP VAREJO

Jun 17, 2024  on Shopify

Ola bom dia hoje precisei do suporte e fui rapidamente atendida por Selene, agradeço o auxilio. Adoro atendimento rápido !!!!!!

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