Fiona was amazing at dealing with my issue. She competently and quickly helped with an order Aliexpress had refunded cause the seller had not sent the order in time. I then was able to change the supplier and place the order through another supplier and hopefully customer won't realise there has been an issue. I cannot fault the support received so far from DSers.

Pretty easy to use and their customer service is amazing. Very fast response time with very patient and informative reps. I recommend using it a lot!

Their customer service is top notch. I didn't have to wait for a rep. Via was very knowledgable and quick to respond. She was able to walk me through the other platforms to get the information needed. That was one of the best customer service experiences I've had.

Lydia help me with all my queries promptly and resolved all issues and concerns. Thank you.

Gloria on the help centre really helped me understand the issue as I have 2 ali express accounts synced to dsers. She identified the problem and now I understand and will be able to come back to her to fix once my order has updated the tracking. Thanks for all your help and understanding gloria a real credit to her team 5 star service

Excellent Costumer Service!! Gloria was really helpful!! She gave me fast and accurate responses to my questions!! It only took 2 minutes to solve my problem!! Recommend 10 out of 10.

This app works and helps to process orders quickly. When I got a probrem, Gloria helped me to understand and solve my issues with the billing plan. She was reactive and helpfull.

I've been using Dser to manage my dropshipping business on Shopify, and I’m truly impressed with the service quality. The app runs smoothly, making it easy to sync products and process orders quickly. What I appreciate the most is the support team – they respond incredibly fast and are always willing to help with any issues. Whether it’s a simple question or a complex problem, their support is always there to assist. If you're looking for an efficient dropshipping tool with outstanding customer service, Dser is definitely the way to go!

Thank you so much my problem is solved. i am giving to you 100/101

Bianca was very efficient and fast

A atendente Stefania é 10... muito atenciosa... gostei muito!

Great app and awesome customer service!

Blanca was a great help, she solved my problem with ease. So much knowledge and consideration. Thank you Blanca

I love the auto fulfillment but even better you have access to human operators on Messenger. They can help fix any bugs with the automation system and help process orders. 24/7 operator Krystal has helped save me lots of time! This business being 24 / 7 really helps!

The Help Center helped me and clarify a lot regarding the mapping of the product and also how to fullfield the order in different process. Thanks

I recently had the pleasure of receiving exceptional customer service from Rita. She was extremely helpful and went above and beyond to assist me. I was struggling with a particularly difficult problem, and Rita's patience was truly remarkable. She diligently worked with me until we found a solution. Rita is a credit to your team and a valuable asset to your company. Her kindness and dedication to resolving my issue were truly appreciated. She exemplifies what customer service should be.

The help I got was honestly the best help ever. They guided me through to exactly where I needed to go and they even went as far as helping me find a new supplier !!!. They are goated fr

Holly was so helpful today and supported me in a minute ! This is awesome because it's all about tools digitally and sometimes you feel lost somewhere in the middle of the tools. When you have people helping you, you also see how important you have a support service like this. Thank you Holly !

Blanca helped me a lot with a problem that I had , she was very attentive and supportive . thanks a lot Blanca!!

thank you sherry for the help best customer service