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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Loja Virtú

Jun 19, 2024  on Shopify

Utilizo o plano básico (gratuito) até o momento, as funcionalidades do app são muito boas usando no gratuito e o suporte é muito eficiente. Recomendo!

My Custom ID™

Jun 19, 2024  on Shopify

I was having difficulty logging into my account and Wendy was able to solve my problem quickly and satisfactory. Very quickly Wendy was able to help me reset my password and gain access to my DSers account again. I was pleased with how quickly she responded to my initial contact using messenger. I am very satisfied with the help Wendy provided.

Uskoa Multi-Produtos

Jun 19, 2024  on Shopify

https://uskoa.com.br/ O Atendimento foi excelente, resolveu o problema de forma rapida e com atencao. Parabens!!!

My Store

Jun 19, 2024  on Shopify

VERY HELPFUL AND EASY TO FOLLOW! I am so thankful for the help!! SUPERB!

Mypati

Jun 19, 2024  on Shopify

Super service, very quick response, she was able to help me directly and solved my problems. I can recommend her to anyone.

My Store

Jun 19, 2024  on Shopify

A Lena é maravilhosa, e atende super bem, não muitas palavras para descrever, em pouco tempo ela resolveu meu problema, maravilhosa, merece um aumento viu encarregado kkk

Threia

Jun 19, 2024  on Shopify

Tuve un inconveniente al realizar mis pedidos, pero gracias a la persona de soporte de nombre Rafael pude resolver el problema que estaba teniendo. Aprecio la rapidez en la que atienden y resuelven el problema, no se ni 5 minutos en resolver mi situación.

OurFather.com.br

Jun 19, 2024  on Shopify

quero parabeniza-lo por seu ótimo e excele-te trabalho Isak muito agradecido mesmo por me ajudar e outra muito atencioso nota 10

Nilah Store

Jun 19, 2024  on Shopify

Ottima esperienza con l'assistenza clienti, Sandy

Nylongerie

Jun 19, 2024  on Shopify

So far, our experience with DSers has been better than with any other drop-shipping extension on Shopify. The software is free of bugs, intuitive to operate and has all the features we need to manage products and orders. As a result, we actually never need to contact customer service to date - until today. And there too, the experience was excellent: fast and competent. I want to give a special shout-out to Blanca - who was very efficient, fast and friendly! Thank you!

saint.

Jun 19, 2024  on Shopify

Très bonne application, un indispensable pour votre boutique Shopify, un gain de temps phénoménal, support client instantané, merci Sherry c'est impressionnant.

Spreesho

Jun 19, 2024  on Shopify

Geek Guys Promoções

Jun 19, 2024  on Shopify

Realizei minha primeira venda no drop e ainda estava um pouco perdido no que deveria fazer. Abri um chamado e fui atendido rápidamente pela Blanca que me prestou um ótimo suporte! Em questão de minutos resolveu meu problema.

WellnessWholesome

Jun 19, 2024  on Shopify

Very good service. Thank you so much. Villanelle helped so fast and I really did not do anything. I hope every service can work like this.

Zumlee

Jun 19, 2024  on Shopify

Really good service and very fast . In Seconds response from customer support. Thank you very much team and especially Blanca. Haha great support thank you Blanca

Jasmine

Jun 19, 2024  on Shopify

Multistore

Jun 19, 2024  on Shopify

muy buena atencion de chissy me guio en todo momento

VARIZO

Jun 18, 2024  on Shopify

olivia is best.. saved my day... thank you :)

Modish Living

Jun 18, 2024  on Shopify

I had an issue with the app, and Rin was incredibly helpful. They quickly understood the problem and resolved it efficiently. Their expertise and prompt assistance were much appreciated. Highly recommend!

Vem que tem ofertas

Jun 18, 2024  on Shopify

Collen foi muito dedicada a assertiva nas orientações, muito feliz pelo suporte. Obrigado.

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