DSers App Review: Features, Pros & Cons for Shopify

Name: DSers‑AliExpress Dropshipping
Brand: Shopify
SKU: shopify-dsers-app-by-shopify
Rating: 5 (5162 reviews)

Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,162)

Overall rating

5

8,033
4

70
3

10
2

3
1

47

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Brisasmart

Jul 02, 2024 on Shopify

i was having a problem but Blanca from the support team helped me with with extreme patience, delicacy and tenacious insight

YoBagg

Jul 02, 2024 on Shopify

Blanca was very lovely and really fast processing our request. mt-07. really love the attention and the speed to be contacted by a member of the support team.

Aldebarana

Jul 02, 2024 on Shopify

Bonne assistance réactive merci.

TwixTra

Jul 02, 2024 on Shopify

definitely essential for your shopify store! the customer support service is brilliant, extremely happy with my experience with DSER and to the gentlemen who helped me through the chat THANK YOU. He was extremely helpful and responsive. Outstanding. If your thinking about getting dser DO IT. Defo Recommend!

Ribenvi

Jul 02, 2024 on Shopify

Suporte nota 100000

Coolfinder

Jul 02, 2024 on Shopify

this is one of the best apps i used in dropshiping i just got my first orders and it made more easier for me to fulfil the order

ArctiFlow

Jul 02, 2024 on Shopify

Villanelle gave me the best advice and helped me fulfill my order!

Liferlikeme LLC

Jul 02, 2024 on Shopify

Holly was very helpful and pleasant to work with. We found a solution for a problem the FAQs did not list, and she did a wonderful job of reporting it to her superiors for others to learn from. 10/10 satisfied

YurCare

Jul 02, 2024 on Shopify

Instant help on Live Chat & good service

S&G Cameras LLC

Jul 02, 2024 on Shopify

Sherry helped me out with my fulfillment process - I really appreciated it.

Dublu

Jul 02, 2024 on Shopify

The service was very excellent, delighted with this dsers platform and its attention, I was able to solve a problem. Thank you so much

Flip Fussion

Jul 02, 2024 on Shopify

I really love everything about the Dsers, their systems, interface, features, and especially the support team.

Mon univers bébé

Jul 02, 2024 on Shopify

Service très rapide un grand merci a Lily pour son renseignement.

Slim-spelen

Jul 02, 2024 on Shopify

lily is the best

JOSEPHINE

Jul 02, 2024 on Shopify

j'ai eu une superbe expérience avec ce service le personnel est très agréable rapide et compétent je suis super satisfaite

Renegadelane

Jul 02, 2024 on Shopify

Had an Issue, worked with Ivan and he helped me right away, amazing service!

The Living Plus

Jul 02, 2024 on Shopify

I worked with Jacinta, fantastic service and very good response and customer service, very happy

Teched-Well

Jul 02, 2024 on Shopify

Ivan helped me today and he's one of the best from dsers in my opinion. No one helped as quickly as him. I really appreciate your support team.

veliahairextensions

Jul 02, 2024 on Shopify

Ivan is nice

X Ofertas

Jul 01, 2024 on Shopify

Thank you Tiffany for helped me, i really apreciate your help to fix my issue with my orders.