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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,036)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

MyVorena

Mar 31, 2025  on Shopify

Amazing App & Outstanding Support! DSers has completely transformed the way I manage my dropshipping business. It’s fast, reliable, and packed with features that save me a ton of time—especially when it comes to bulk ordering and product mapping. The user interface is super intuitive, and the integration with Shopify works flawlessly. A special shout-out to Chloe from the support team—she was incredibly helpful, patient, and quick to respond. Thanks to her, I was able to solve my issue in no time. It’s rare to find such dedicated customer service these days! Highly recommend DSers to anyone serious about growing their dropshipping store!

usBELLES

Mar 31, 2025  on Shopify

Nice and quick. Thanks.

MYGLOOM

Mar 31, 2025  on Shopify

Sehr hilfreich und schnelle erkläung und auch sehr nette/netter mitarbeiter. Danke nochmals!

PEDIDOS AMAZON

Mar 31, 2025  on Shopify

I had an amazing experience with the DSERS technical support team! They were incredibly patient and spent over an hour guiding me through the app, helping me understand how to use it effectively and resolve the issues I was facing. Their dedication to ensuring I was completely satisfied was truly impressive. I really appreciate the time and effort they put into helping me. Highly recommend their support service!

Rathnalu

Mar 31, 2025  on Shopify

I really appreciate Zico for helping me resolving many issues in Shopify Dsers integration and checkout. The team is always available and very helpful.. For the first time, I felt Dropshipping is very easy with helpful team like Zico.. Thank you my friend for being there until I got my issue resolved.. Dsers - Very thankful to you guys for this great initiative to make dropshipping easier.

SlayQUEEN

Mar 31, 2025  on Shopify

Advisor Fiona was a great help for clearing my doubts on the features of the app. Great framework of the app!

Shop The Kei

Mar 31, 2025  on Shopify

As a customer for 3 years, I am very pleased with this service. It is easy to set up and with the Chrome extension, even easier to import products. The extension basically places orders for you to confirm with Aliexpress. I wish the chat feature was not connected to Facebook and instead was it’s own DSers platform however, my issue with Free Shipping was resolved and I was not charged. Their chat representative provided me with screenshots to assist me along the way. Thank you

DOCK & PLAY

Mar 31, 2025  on Shopify

Thanks to Maria from Dsers team for a quick and efficient reply to my request. Keep up the good work.

Dilly Dally Go

Mar 30, 2025  on Shopify

The customer support is amazing. I had several issues to address and Amelia was such a champion in helping me out. She was friendly, patient, and so knowledgeable. She helped me to resolve my issues in no time! This was an awesome experience.

Cozy Bassinet

Mar 30, 2025  on Shopify

Awesome support! Amelia was so helpful and patient! Great experience. :)

Health Bela

Mar 30, 2025  on Shopify

Muito bom

Zenara

Mar 30, 2025  on Shopify

The agents are extremely helpful. Anytime I have any questions I get in depth help and always know they can help me. Definitely would recommend to anyone that needs it.

My Electromart

Mar 30, 2025  on Shopify

I just received excellent support. I got into a chat and I am new to Dropshipping I was to place my order

MRCONNET

Mar 30, 2025  on Shopify

Estou muito satisfeita com o atendimento e a rapidez em ajudar a tirar dúvidas e problemas. Atendente Krystal hoje me ajudou muito e foi muito simpática com o atendimento, está de parabéns continua assim.

Spicy Cherries

Mar 30, 2025  on Shopify

Gloria me ajudou mtooooo

Miraclespin Shop

Mar 29, 2025  on Shopify

The Dser team is a miracle. They are very kind, attentive, and professional. The guide is very good and they are able to solve everything you need about Dser. Thank you Dser.

Glass Bottle Shoppe

Mar 29, 2025  on Shopify

Lena was so helpful! Very grateful for her assistance!

Everquik

Mar 29, 2025  on Shopify

great service from Rick

H&D

Mar 29, 2025  on Shopify

Great support!!

SYMPLi

Mar 29, 2025  on Shopify

Sandy was amazing and extremely helpful. Made things so simple for me to be able to complete my task. Thank you!

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