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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Zobart Store

Jun 27, 2024  on Shopify

I worked with Aimee today to help me with some issues - i couldn't see my orders appear in DSers. I could see them in my shopify only, but nothing happened in Dsers. I tried to purchase some items yesterday and couldnt see anything, then i uninstalled and installed again , connected everything But i had the same problem. So today Aimee helped me a lot with this issue . Now everything is working properly. Thanks so much Aimee. Great Job and great customer service. i am satisfied

Click Ofertas NO

Jun 27, 2024  on Shopify

O atendimento e suporte da Aimee, foi excepcional.

Retrogaming

Jun 27, 2024  on Shopify

Muy bueno el servicio

Metal Logics, Inc.

Jun 27, 2024  on Shopify

The customer service representative, Holly, who helped me with a few minor issues was extremely fast, reliable, and communicative. We resolved the issues in very little time. The app has glitches at times but overall works well & the issues could be due to our poor internet. Overall, we love working with this dropshipping group and hope to do a lot more business with them.

Sienna Gate

Jun 26, 2024  on Shopify

Rfimp is the best person their is around! Thanks for solving all of my problems

WS BABY AND KIDS CLOTHING PLUS

Jun 26, 2024  on Shopify

The Advisor Ashley was easy to understand what I needed and it was easily solved. I gave 5 Stars for the experience that I had with your advisor.

Shopway

Jun 26, 2024  on Shopify

A assistência que a Aimee me deu realmente resolveu o meu problema que estava persistindo

Solaorbs

Jun 26, 2024  on Shopify

I spoke to Blanca on live support, and she was the kindest person I've ever encountered. She went the extra mile to assist me and made me feel reassured every step of the way.

ZaYture

Jun 26, 2024  on Shopify

I had some quick help from Blanca today, helped me really quickly and nicely, Thanks Blanca

Soltivia

Jun 26, 2024  on Shopify

Thanks for the help by Sherry.

Copenique

Jun 26, 2024  on Shopify

Sherry and Ivan helped me today and answered all my questions quickly.

Top Brand Signature

Jun 26, 2024  on Shopify

Great service. Blanca was very helpful, understand my problem and fixed it. Very appreciated. Great job!

Blastor Shop

Jun 26, 2024  on Shopify

I worked today with Lucy and she help me fixing the inventory correct amounts between my store, aliexpress and shopify thru dsers. She was very attencious, polite and fast response while it was taking care of my case.

Stuvue.nl

Jun 26, 2024  on Shopify

Sherry helped me out perfectly

Bolas Store

Jun 26, 2024  on Shopify

Super, merci Ivan du SAV pour son aide précieuse!

kociolekshomecomfort

Jun 26, 2024  on Shopify

I was working with Lily today and she couldn't be more helpful A problem for me was just a piece cake for her to solve it for me. Great job thank you very much

Evolster

Jun 26, 2024  on Shopify

I want to express my sincere gratitude to Chloe for helping me resolve an issue. Her professionalism and attention to detail made the process smooth and pleasant. Thank you, Chloe!

T-BON

Jun 26, 2024  on Shopify

Good service and they seek to satisfy the customer

Elec-trogrow

Jun 26, 2024  on Shopify

thank you ivan to help me about my customer order realy i want dsers bcouse you need help very pass to repy your questioning...thnak ivan again to help me.

solareyetech

Jun 26, 2024  on Shopify

Chrissy was extremely helpful in resolving my questions very quickly and efficiently. I was able to easily understand everything she explained. Thanks Chrissy for your helpfulness.

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