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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Amigo Bag

Jun 28, 2024  on Shopify

I must say the customer service I have received from Vivian has been excellent!

Super Store

Jun 28, 2024  on Shopify

Selena from customer service was very helpful for me today, resolved my issue really fast.

Modern Light store

Jun 28, 2024  on Shopify

I want to thank Vivian enough for her wonderful work and constant assistance to customers. How patient and cooperative she is.

GadgeTrend

Jun 28, 2024  on Shopify

Services clients très réactif, merci beaucoup pour les aides apportée !

Universal Cart

Jun 28, 2024  on Shopify

Thanks a bunch to Colleen for her help.

DUSK

Jun 28, 2024  on Shopify

vivian is nice and fast good service

redcanopyshop1

Jun 28, 2024  on Shopify

I worked with Wendy tonight in processing an order. I needed to find a new supplier and Wendy helped me do this seamlessly. I was a little stressed as to how to add the supplier and she did it on her end, which was a great relief for me! I had a very positive experience working with Wendy tonight and would like to thank her for her customer support.

Pure Comfort Shop

Jun 28, 2024  on Shopify

The customer service does a good job, they answered all my questions very quickly and efficiently, thank you

Talata69

Jun 28, 2024  on Shopify

thanks for helping us Maria, we appreciate your support!

Boutique de Lingeries et Accessoires Annie

Jun 28, 2024  on Shopify

service client assuré

Kathie May's Online Outlet

Jun 28, 2024  on Shopify

I had trouble in fulfilling an order and I got to talk to Rita and she helped me through the whole thing and she was GREAT!! and I thank You so much.

KidJoo

Jun 28, 2024  on Shopify

Rita has a good customer service, she helps me in the setup process and show me all features

BRICOPOWER

Jun 28, 2024  on Shopify

The support of DSers is really fast and really helpful, thanks you DSers !!

UrSuperMart

Jun 28, 2024  on Shopify

Rita was awesome, help me with my problem super quick, from start to finish. Awesome support

H2Outdoor

Jun 28, 2024  on Shopify

Bardzo szybka i sprawna obsługa kliejenta od Tiffany polecam!!

TrendFull-Lovers

Jun 28, 2024  on Shopify

agradeço muito a consultora "Aimee" que resolveu meu problema com mapeamento de produtos. Produtos que não estavam aparecendo do dsers para fazer o mapeamento agora estão funcionando bem. muito obrigado "Aimee", você é nota 100

My Store

Jun 27, 2024  on Shopify

Vivian was soo helpful!!! THANK YOU ONCE AGAIN!

BlueLight Beauties

Jun 27, 2024  on Shopify

Colleen gave me great service and made my experience super effortless

NELYMELL

Jun 27, 2024  on Shopify

Merci à Chrissy pour son aide rapide et efficace.

BlissfulBasic

Jun 27, 2024  on Shopify

I needed some assistance publishing my product to my shopify store, customer service was very helpful. Thank you.

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