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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,180)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

POMIPOOF

Jul 09, 2024  on Shopify

Title: Exceptional Customer Service Experience I recently had the pleasure of interacting with Chrissy, and I must say the customer service was truly outstanding. Chrissy was incredibly fast, efficient, and attentive to my needs. Chrissy quickly understood my concerns and provided solutions that exceeded my expectations. Chrissy's professionalism and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend Chrissy for the exceptional service and dedication to customer satisfaction. Thank you, Chrissy, for a job well done!

Parcercia

Jul 09, 2024  on Shopify

Christy helped a lot!

Just Juju

Jul 09, 2024  on Shopify

Chrissy was very helpful. I am just learning all about drop shipping and Dsers and Ali Express. She answered all of my questions and spent a lot of time with me. She was very patient.

SmileCare

Jul 09, 2024  on Shopify

O Ivan me auxiliou hoje em várias dúvidas! Foi muito prestativo e sabia as informações corretas para me passar. òtimo atendimento

My Store

Jul 09, 2024  on Shopify

Ivan from customer support was extremely helpful in letting me know the ins and outs of how aliexpress works relating to their welcome deals and what prices will look like after the fact. Would 100% recommend Ivan if you need help with customer support.

Synaflex

Jul 09, 2024  on Shopify

love it the team support. Maria is great

Vanz Tropical Lifestyle

Jul 09, 2024  on Shopify

Thanks Maria for your assistance today.

Celestial Couture

Jul 09, 2024  on Shopify

Rita helped me a lot, solved all the issues and been extremely kind. Thank you very much !

Luvanov

Jul 09, 2024  on Shopify

Maria helped me a lot. Thank you very much for the great service

eveillo

Jul 09, 2024  on Shopify

Dsers is the best tool for dropshipping. The application is simple to use and customer service is very operational

STORE-AK

Jul 09, 2024  on Shopify

rita is the best

Curate Chase

Jul 09, 2024  on Shopify

Amazing experience. Thanks to Maria. She was very helpful. Thanks again

OFERTAS HOT

Jul 09, 2024  on Shopify

Obrigado pelo atendimento de toda a equipe Dsers! Em especial a Blanca (que fez meu ticket) e Neva pela prestatividade.

Animemaniac

Jul 09, 2024  on Shopify

5 starts for RITA! Fast and Accurate customer support! issue fixed in less than 10 mins

4 pattes boutique

Jul 09, 2024  on Shopify

Je débute avec Dsers mais a première vu l'application a l'air bien et pratique. Je remercie Zoé du support qui ma aider à répondre à toute mes question lors de mes démarches

AM Gadgets

Jul 09, 2024  on Shopify

Plushie Paradise

Jul 09, 2024  on Shopify

I spoke with Aimee through live chat. She resolved my issue very quick. Would definitely recommend this app.

StarNors

Jul 09, 2024  on Shopify

I would definitely recommend this app to someone else. I was having test order issues with shopify, dsers and aliexpress. Zina was incredibly helpful in resolving my issue. Her expertise and patience made the process smooth and efficient. She took time to understand my problem and solved it thoroughly by giving me step by step instructions. I am grateful for her assistance and hoping to meet others like her if I don't get her assistance again. Thank you Zina!!

Mirha's Flutter

Jul 08, 2024  on Shopify

Blanca was very helpful!

NESSALIA

Jul 08, 2024  on Shopify

Sherry me ayudó muchísimo con un problema que llevaba días sin solucionar y tuvo mucha paciencia. Gracias!!

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