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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,180)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

MiniKeyboard Co

Jul 10, 2024  on Shopify

Good customer support. Zina was very helpful!

Be So Stylish

Jul 10, 2024  on Shopify

Maria was absolutelly great while helping this non computer person out. She stayed on with me so long in order for me to fix the problem and would not give up. I really appreciate her help and patience with me. Thanks so much Maria

Pulo Du Gato

Jul 10, 2024  on Shopify

Rita promptly helped me with the problem, provided excellent service!

luxury & gourmet

Jul 10, 2024  on Shopify

Very helpful.

CHUBBY PETS

Jul 10, 2024  on Shopify

Rita was amazing. She helped me fix my issue instantly.

TudoAqui Store

Jul 10, 2024  on Shopify

Clear and objective service, Maria solved my problem quickly. Thanks

Omeeka

Jul 10, 2024  on Shopify

Very nice chat with Rita. She was very competent and patient. She solved my Problem very good. Thanx Rita!

Bolichoonline

Jul 10, 2024  on Shopify

perfect Maria

Éclat Visage

Jul 10, 2024  on Shopify

very gooood support and very good app i reccomended this app

La truffe caline

Jul 10, 2024  on Shopify

Celia was a huge help to me! She was attentive and very responsive! Thank you for everything Celia you do a very good job

Summer&Chill

Jul 10, 2024  on Shopify

Great service, quick response time 24/7. Maria was really helpful.

My Store

Jul 10, 2024  on Shopify

I'm new to DS and had a several questions about getting started. Lydia responded immediately and answered all my questions and provided me with everything I needed to go forward and provided excellent feedback and support

JKOlsen

Jul 10, 2024  on Shopify

i had problems with relinking my new shopify website with DSers, but thanks to Zina with very good and fast help i was able to connect and continue my work. Very friendly recommended.

Pretty and Powerful Enterprise LLC

Jul 09, 2024  on Shopify

Selena was amazing. She spent so much time with me ensuring that I understood everything that I needed to make my new product appear the way that it needed to be displayed. She gave me step-by-step instructions and waited patiently while I completed each of the steps. She provided many screenshots. If I have a problem again, I hope that she is the one who responds every time. Thank you.

The Forgemasters

Jul 09, 2024  on Shopify

Excellent and fast customer service from Colleen at DSERS

BrightLife

Jul 09, 2024  on Shopify

Never have I had better a better customer support experience than with Dsers. They are fast, they are efficient, they are problem-solvers. I had the honor of speaking to Vivian, who was quick and efficient in resolving my issues. What a wonderful person Ive come across, and what a wonderful software is this. Thank you Dsers.

Amigos de Pata

Jul 09, 2024  on Shopify

chrissy was great!

Handy Light

Jul 09, 2024  on Shopify

So I contacted the 24*7 service and I was so lucky to be served by Chloe. such a profissional, patient, smart and talented support employee guided me through long process to help me set my shop. thanks a lot ^^ keep up the good work.

USA SHOP CENTER

Jul 09, 2024  on Shopify

Ivan from Dsers has helped me with the automatic update stock available from Aliexpress to Shopify. He even gave more information in detail how Dser do updates stock automatically. It is a great service. I highly recommend it to everyone. Thank you.

My Store

Jul 09, 2024  on Shopify

I was today in conversation with Jacinta and I was really ,really pleasure with her help! Really kind and helpful person ! She was amazing and friendly .Helps with everything . 10/10

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