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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Bonitabe

Jul 01, 2024  on Shopify

Tive uma excelente experiência com atendente Rafael durante um suporte que precisei. Meu problema foi resolvido em minutos com um excelente atendimento.

Adventure Chill™️

Jul 01, 2024  on Shopify

Isak was quick to help me with my problem

vivid merve

Jul 01, 2024  on Shopify

thiey support you with everything you need

Amarilis Terapias Integrativas

Jul 01, 2024  on Shopify

Muito bom o Aplicativo e o mais importante com um suporte excepcional, LENA me deu total atenção, super atenciosa e resolveu meu problema que já estava a quase um mês sem resolver. Agradeço de coração toda atenção.

Kommelix

Jul 01, 2024  on Shopify

I recently had the opportunity to work with Sandy from DSers customer service, and it was a fantastic experience. Sandy was extremely responsive and provided clear, concise answers to all my questions. Her professionalism and efficiency were impressive, making the process smooth and straightforward. I felt well-supported and confident in the solutions provided. I highly recommend DSers customer service and appreciate Sandy's excellent assistance.

Swift Card

Jul 01, 2024  on Shopify

Today, I received amazing and friendly support from Wendy. I had tried everything to solve my problem, but nothing worked. Fortunately, Wendy from support helped me out. If you get her assistance, your problem will surely be resolved. Thank you, Wendy, for your wonderful help! I hope I get you as my support again someday. ❤️

Travel Before You Die

Jul 01, 2024  on Shopify

Fast response and great explanation with screenshots to guide me. Love the service!

Paw Claw Lab

Jul 01, 2024  on Shopify

Una gran app, el equipo de soporte me ha resulto todas las dudas, gracias a Isak.

|| The Soft Beauty ||

Jul 01, 2024  on Shopify

I really satisfied with dsers app, I recommend.

lojaautoformula

Jul 01, 2024  on Shopify

TAWOOS The Peacock Fashion

Jul 01, 2024  on Shopify

i reccomend this app for everyone thanks Mr Sherry for helping me in setting up my store

lumique

Jul 01, 2024  on Shopify

Great customer service from Blanca!

SGJ Packaging

Jul 01, 2024  on Shopify

Zoe gave the best advice and helped me through some confusion i had. Thanks alot!!

Retroplay Classic

Jul 01, 2024  on Shopify

lo mejoooor

Oissel

Jul 01, 2024  on Shopify

Helpful app, Holly from Support Team helped me a lot with the application. Regards!

Kawaii Slippers

Jul 01, 2024  on Shopify

Villanelle was a great help in getting my orders fulfilled. Big thanks and shoutout to Villanelle. :) Should get a raise!!!!

MZM Wellness

Jul 01, 2024  on Shopify

Holly helped solve my issue. Great customer service.

Casa GranDecor

Jul 01, 2024  on Shopify

Their support is very prompt and helpful! I was assisted by Sherry and it was a great experience!

CleanKittens

Jul 01, 2024  on Shopify

Perfect support thanks to Holly

L'accroche Manteau

Jul 01, 2024  on Shopify

Today Marry help me for the first time and solve my problems really quick. She was really professionnal and kind. She saved my day. Thank you for this good service.

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