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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,180)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Forbuiz

Jul 13, 2024  on Shopify

Reach out to DSers for help and connected with Chloe for support. It was a great experience and solved the problem in few minutes. Chloe was amazing.

Sevichhair Sweden

Jul 12, 2024  on Shopify

very good

bipshield

Jul 12, 2024  on Shopify

Colleen was very easy to talk to and managed to help me with every question i had in under 20 minutes

Orion b

Jul 12, 2024  on Shopify

Ótimo atendimento realizado pela Aurora

Empower Fitness

Jul 12, 2024  on Shopify

Easy to use and navigate. Needed help and spoke with a live representative named Vivian who was extremely helpful and Satisfied my needs.

LatiShop.nl

Jul 12, 2024  on Shopify

Goed en snel geholpen, vooral als je het voor de eerste keer doet is dat heel belangrijk! thank you

Paddle bag

Jul 12, 2024  on Shopify

Myra was so helpful for me

Unglaz

Jul 12, 2024  on Shopify

Great support, thank you Vivian

House Made Easy

Jul 12, 2024  on Shopify

I worked with Raphael today, and I have to say that he was really patient and reactive to help me. Highly reccomed!

Nova Apx

Jul 12, 2024  on Shopify

Great Support Isak

Breathlution

Jul 12, 2024  on Shopify

Isak est super !

howia

Jul 12, 2024  on Shopify

having good Support team is huge advantage for any product. would love to thank Sandy from the support team for the great and fast support. it's always great to know you have a support team in your back

Buyisy

Jul 12, 2024  on Shopify

The best one!

Home Gadget Oasis

Jul 12, 2024  on Shopify

I had a very good experience with customer support and they solved my problems very professionally with complete definition. absolutely satisfied

Etalys

Jul 12, 2024  on Shopify

Wirklich hilfreich danke!

Fly With Luxury

Jul 12, 2024  on Shopify

Wendy was super helpful, her average response times was 10 seconds, we solved my issue within minutes! thanks Wendy!!

VougeVista

Jul 12, 2024  on Shopify

Quick reply, solved issue straight away.

LASTOP DEALS

Jul 12, 2024  on Shopify

great service everytime. A+++++

Trendy Gifters

Jul 12, 2024  on Shopify

I’m a beginner with DSers – I’ve been dealing with "Chrissy" on the Facebook messenger help line - and she has been a god bless - she has helped me with many questions - I would be stuck without her - I greatly look forward to her help and working on the DSers program more.

Casual Craze

Jul 12, 2024  on Shopify

Customer support is very good and helpful, particularly a customer support agent named Chloe.

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