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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,027)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

SprayChef

Jul 02, 2025  on Shopify

Just wanted to give a big shoutout to Rin from DSers support! I was having a lot of trouble with my store setup, supplier mapping, and test orders — but Rin went above and beyond to help me fix everything. Super patient, knowledgeable, and efficient. Thanks to Rin, everything is working perfectly now. If anyone needs help with DSers, I definitely recommend reaching out to support — and if you get Rin, you’re in good hands!

EarthSleep

Jul 02, 2025  on Shopify

Big up to Rick for helping me solve my Dsers issues, fast as hell… You write this guy - he works his magic and your on your way again in 5 minutes. Great dude! Thanks. Earthsleep.dk

Empress Bazaar

Jul 02, 2025  on Shopify

sandy is the best customer service. very quick and clear in communication. thank you !

ElectroDrive

Jul 02, 2025  on Shopify

Tuve un problema reciente con la publicación de productos en mi tienda, y al mismo tiempo recibí un mensaje sospechoso de alguien que se hacía pasar por parte del equipo de DSers (un intento de catfish). Afortunadamente, el equipo de soporte actuó rápidamente y me ayudó a resolver ambas situaciones de forma eficiente. En especial quiero agradecer a Krystal, quien fue muy atenta, profesional y paciente durante todo el proceso. Me brindó orientación clara para recuperar el control de mi tienda, verificar la legitimidad del contacto y resolver el problema con las publicaciones. Gracias a su ayuda, pude continuar con mi negocio sin interrupciones. ¡Muy agradecido con el servicio al cliente de DSers!

Gen-X Shades

Jul 01, 2025  on Shopify

Easy to speak with their help center

Tee It Up

Jul 01, 2025  on Shopify

I had an excellent experience with DSers support thanks to Rfmp. They were incredibly helpful, knowledgeable, and patient throughout the entire interaction. Rfimp quickly understood my issue and guided me step-by-step to a solution. What stood out most was their professionalism and willingness to go above and beyond to ensure everything was working smoothly. It's refreshing to receive such attentive and efficient customer service. Thank you, Rfimp, for making the process so easy—I really appreciate your support!

Nipponbidet

Jul 01, 2025  on Shopify

Service rapide et efficace, ils sont patients et prennent le temps de résoudre tout type de soucis :)

Fitnexfly

Jul 01, 2025  on Shopify

zico miha aiutato.. Ho contattato l’assistenza DSers per chiarire alcuni dubbi sul funzionamento dell’abbonamento e sulla gestione degli ordini. Devo dire che sono rimasto davvero colpito dalla rapidità, precisione e disponibilità con cui mi hanno risposto. Hanno chiarito ogni punto in modo chiaro e professionale, aiutandomi a risolvere il problema in pochissimo tempo. Un supporto davvero efficiente, che fa la differenza soprattutto quando si sta avviando un’attività in dropshipping. Ottimo servizio, complimenti!

My Lovely Store

Jul 01, 2025  on Shopify

I was assisted by Zico who helped me a lot to solve a problem I was having where Dsers was not synchronizing with my store. Now everything is working properly thanks to his excellent service.

Matriarch by R+D

Jul 01, 2025  on Shopify

Thank you to Cyril for being so patient when guiding me thorough everything.

LuckyRide

Jul 01, 2025  on Shopify

thanks to cyril for his help ! :)

StepRight

Jul 01, 2025  on Shopify

Zico was fantastic and helped a lot

Nuage Bleu

Jul 01, 2025  on Shopify

I had an issue but the support was fast to reply and efficient, Zico helped me out

DealerMaster

Jun 30, 2025  on Shopify

Big thanks to Sandy for the amazing support! Your quick response and clear guidance helped me solve the issue right away. Really appreciate the excellent service – keep up the great work!

Inarah's Fashion

Jun 30, 2025  on Shopify

Nice Customer service

Fateessence

Jun 30, 2025  on Shopify

Great dropshipping service. Rita was great! I was very well assisted in the chat and found the problem. Thank you very much!

Mew Luxe

Jun 30, 2025  on Shopify

Thanks Rita so much.. fast and efficient support

Vitrine Online

Jun 30, 2025  on Shopify

Fui muito bem atendida por um membro da equipe do DSers — super educado(a), prestativo(a) e atencioso(a) em todo momento. Tirou minhas dúvidas com paciência e me orientou com clareza. Dá pra ver que se importam de verdade com o cliente.

StylishTrendz

Jun 30, 2025  on Shopify

Really good customer support from Gloria, answered all my questions promptly, simply and efficiently. Would highly recommend.

ImoleCreations

Jun 30, 2025  on Shopify

Wendy was so patient dealing with a non-technical person like myself and worked through getting my issue resolved!

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