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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Gabiru Shop

Jul 05, 2024  on Shopify

Excellent option for dropshippers. Always well attended by Aimee with quick tips and good solves for any problem!!!

RippleSportz

Jul 05, 2024  on Shopify

I just started using this app. So far customer service has been great. Aimee help me set up some confusing parts of the app around pricing rules. I highly suggest watching they're helpful videos.

The Beauty Palace

Jul 05, 2024  on Shopify

I absolutely love Dsers. My helper Zina was very welcoming and quickly helped me solve my problems. I definitely recommend

Levantere

Jul 05, 2024  on Shopify

The support of Dsers is amazing specially on chat, Just spoke with one of the support team called Aimee.. She fixed all my issues really fast and she is really professional and supportive .... her support deserves 5 star

Skull Noise

Jul 05, 2024  on Shopify

im just starting out DSers, i was stuck on an issue on DSer, a customer support name "RFimp" helped me with the issue, now im gonna try to start building my site and products

AquaOrganize

Jul 05, 2024  on Shopify

Good service and costumer support. "Rfimp" solved my problem in 3 minutes

Minha loja

Jul 05, 2024  on Shopify

ÓTIMO SERVIÇO! TIVE QUE CRIAR UM NOVO ACESSO, E FOI MUITO RÁPIDO. EXELENTE!

Tudumpouco

Jul 05, 2024  on Shopify

atendende Zina foi bem prestativa, resolveu rápido o problema que tive com a loja

suneharaj

Jul 05, 2024  on Shopify

Aimee has really helped me today! She was very helpful and patient with me and walked me through everything step by step. Aimee was super helpful and patient! Highly recommend her and her expertise!

Hewa

Jul 05, 2024  on Shopify

Tollen Service. Bietet mir genau das was ich brauche, und hat einen hervorragenden Kundensupport via Live-Chat. Würde mich für die Zukunft freuen, wenn "Colleen" mich in Zukunft betreuen kann, bei Hilfe.

SHEGER

Jul 05, 2024  on Shopify

I had a fantastic experience working with DSS, especially with Vivian's assistance. Her response time was incredibly fast, and her explanations were clear, patient, and attentive. I am genuinely grateful for her help, which went above and beyond my expectations, assisting me with 100% dedication.

LovelyRLovely

Jul 05, 2024  on Shopify

i love this app, great products and exceptional customer service team.

CHAKRADRUM

Jul 05, 2024  on Shopify

Thanks for amazing support Aurora

ShopDivers

Jul 05, 2024  on Shopify

Spoke to Vivian and helped me with different problems i had, i never had such a quick and positive way of solving problems! Thank you Vivian

Nova Verso

Jul 05, 2024  on Shopify

I needed help and Vivian was quick and enlightening. Thanks

Glamordaily.com

Jul 05, 2024  on Shopify

Aurora đã hỗ trợ rất tốt. xin cảm ơn.

Qazar

Jul 04, 2024  on Shopify

Rfimp helped me a lot, and thanks to him, business is starting again!

ClickFrenzyEmporium

Jul 04, 2024  on Shopify

I wanted to express my gratitude for the exceptional support I received from Aurora at DSers. She was incredibly helpful, knowledgeable, and patient while addressing my concerns. Aurora went above and beyond to ensure I had a positive experience and resolved my issues promptly and effectively. Her outstanding customer service truly made a difference, and I deeply appreciate her assistance. Thank you, Aurora, for your dedication and excellent support!

Borcelle Tech

Jul 04, 2024  on Shopify

Colleen provided great support. He not only answered my questions clearly and professionally but also provided me step by step how to use DSers better. Thanks Colleen for your great help.

PageEase

Jul 04, 2024  on Shopify

Isak was really helpful today. Thank you!

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