I just had issue and contacted customer support. Colleen answered and was a great help and fixed my issue. Thank you so much Colleen

thank you VIVIAN for helping , it was fast and very pleasurable

Thank you Vivian, You have been really helpful

C'est avec un grand plaisir que j'étais aidé par Colleen. En effet, cette collaboratrice ou collaborateur est un pro. Grâce à son sens de l'écoute et sa réactivité, il ou elle m'a facilement aidé à résoudre mon problème. Bravo Colleen et merci.

Gostaria de expressar minha enorme satisfação com o atendimento recebido pela atendente Vivian. Ela foi extremamente atenciosa, profissional e eficiente, solucionando meu problema de forma rápida. Estou muito grato pela assistência prestada e pela qualidade do suporte oferecido. obrigado Vivian

The customer support, especially Myra has gone above and beyond for solving my issue. I am very satisfied with her service. Highly recommend!

Isak was very helpful, he explain anything i need. He is the best. give him a raise.

Rin was very helpful and fast with solving my issue. Clear communication and very friendly.

Customer service is very good. I was helped by Sandy and my issue was resolved within minutes! 10/10 would recommend

Isak is Awesome support!

Wendy il était très performant de son coté et il a fournit un grand effort pour résoudre mon problème , il est quelqu'un de trés généreux au niveaux des informations je suis tellement reconnaissant envers lui

I needed help and Isak helped me a lot, he made sure everything worked for me and put effort into making me satisfied. I thank him very much!

Fast and smooth support. thanks to Miss Lena

I've had the pleasure of working with the DSers team, and I cannot express enough how valuable their support has been to my business. The DSers team responds promptly, but they also provide clear and effective solutions that quickly resolves all my problems. Their customer service representatives ( Lena, Ashley, Chris and Jenny) are knowledgeable, professional, and always willing to go the extra mile to ensure everything runs smoothly. It's rare to find a team that genuinely cares about your success, but DSers has proven time and again that they are committed to helping their users. Thank you, DSers, for the exceptional support and for being a reliable partner in my journey. I highly recommend DSers to anyone looking for a seamless experience!

2nd review, still responsive, patient service.

Blanca was very helpful with me. I´m satisfied with her service, shes smart, and have patience with my limitations. I had a hard time Processing an customer order, that I messed up. Now I know how to Confirm an Awaiting Order and pay the supplier, for the customer to get the product as faster as possible. All Thanks to Bianca, Shes more than a sweetheart. She's fantastic!

Got a very thorough analysis with Ralla today regarding issues with my orders from India. Safe to say, we came to the conclusion that the issue was not inherently connected to the DSers app, but rather Shopify itself. 07.07.24: Got more help from Selena today where I had issues with updating the order number due to the account being connected to another email. Very simple and straightforward answers from Selena, with precise guidance through pictures.

Excelente

muito grato pelo suporte, atendimento 100% eles fazem de tudo pra ajudar o proximo, ate agora ainda nao achei um melhor que eles!

Zina was amazing! she was able to help me solve my problem right away. She was also very kind and positive:)