DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,180)

Overall rating

4.9

5

8,001
4

70
3

10
2

3
1

47

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Soleew

Jul 14, 2024 on Shopify

Very good

Tootsiees

Jul 14, 2024 on Shopify

Great customer service from Rfimp, they helped with all of my issues very quickly!

Chatmasté Zen

Jul 14, 2024 on Shopify

Thank you so Much Aimee for your quick service, I appreciate. I wanted to confirm if it was normal not to have received an email confirmation when I registered. Everything is fine.

Glowing Hat

Jul 14, 2024 on Shopify

Today I worked with Aimee and it was a wonderful experience! She was very helpful and guided me through the process reassuring me that there would be no troubles, Aimee was extremely patient and considerate, I hope to work with her in the future if I ever need help again!

Lucky Layne

Jul 14, 2024 on Shopify

I will start by saying "Thank You Blanca!" I appreciate your patience! Thank you for your extremely clear help! Wish all customer service was this good!

Pet-Master

Jul 14, 2024 on Shopify

i had a manipulation with two shopify account and one of it i was deactivated, so i thought my import list and all open orders will lost BUT BLANCA, thank you a lot dear, you really halp me, and save my nerve cells

My Makeup Care

Jul 14, 2024 on Shopify

The support was amazing! Very friendly and helpful.

SpinePrime

Jul 14, 2024 on Shopify

Sherry was really helpfull. Every question was solved quickly and in point. I recommend the app and this fellow person :)

PadPlace

Jul 14, 2024 on Shopify

its a first time i contacted with the support and i got answer in 1min and it was very helpful. Thank you very much!

MariHimawari

Jul 14, 2024 on Shopify

Got back to me quickly and offered a solution I could work with. Great service.

Foldios

Jul 14, 2024 on Shopify

Sherry was amazing, helpful and very respectful! Sherry was very patient too!

Juicy Jive Hub

Jul 14, 2024 on Shopify

Blanca was just amazing, great, helpful and very attentive. Very helpful and solved my issues with no problem at all. always great to have someone give a helping had with no issues.

Melvadi

Jul 14, 2024 on Shopify

Blanca explained very clearly and quickly. Thank you very much

Ofertas Tops pra Vc!

Jul 14, 2024 on Shopify

Lucy me fez um ótimo atendimento. Estou bastante satisfeita.

Vibarum Massage Experts

Jul 14, 2024 on Shopify

Sherry is amazing, quick to reply and assist with all my questions.

Taggytech

Jul 14, 2024 on Shopify

Toller Service. Sehr kompetente Mitarbeiter. Blanca hat mir wirklich sehr geholfen und dafür bin ich sehr dankbar.

UAE Best Online

Jul 14, 2024 on Shopify

Very good customer service thanks Blanca for all information

Altino Store

Jul 14, 2024 on Shopify

Fácil e eficiente

premier pets

Jul 14, 2024 on Shopify

worked with zoe she helped me with my problem and together we were able to solve the problem thanks zoe much appreaciated

Summit Gearing

Jul 14, 2024 on Shopify

Fast response and helpful!