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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

EchoTech

Jul 07, 2024  on Shopify

DSers boasts a user-friendly interface, making it a great choice for beginners venturing into dropshipping. Importing products, managing orders, and tracking shipments are all streamlined processes.

BluMilo

Jul 07, 2024  on Shopify

a wonderful app thank you

Ladylovesecrets

Jul 07, 2024  on Shopify

In summary, I can say that (Rita)has been an invaluable resource for me. Her help has been outstanding, and I am immensely grateful for everything she has done. If you are looking for someone who can truly make a positive difference, Rita is the one you need. Highly recommended!

Ocularize

Jul 07, 2024  on Shopify

Rafael me ajudou em minha duvida. Foi rápido e eficiente. Suporte ótimo 24hrs por dia

Umbraphone

Jul 07, 2024  on Shopify

J'ai été accompagné par Sandy qui m'a expliqué efficacement comment gérer mon problème de Bundle. Très professionnelle et sympathique, j'ai compris rapidement comment faire ce que je voulais. Je recommande fortement !

Pawfect Picks

Jul 07, 2024  on Shopify

From the moment I reached out to her, Rin demonstrated exceptional professionalism, expertise, and dedication. Rin went above and beyond to understand my specific needs and provided tailored solutions that significantly improved my store's performance. Her in-depth knowledge of Shopify and AliExpress was evident in every interaction, and she patiently guided me through each step of the process, ensuring I felt confident and well-informed. Thanks to Rin's support, my store is now running smoothly, and I've seen a noticeable increase in sales and customer satisfaction. Her commitment to excellence and genuine care for her clients make her an invaluable asset. I highly recommend Rin to anyone looking for expert assistance with their Shopify store. She truly deserves more than 5 stars! Thank you, Rin, for your exceptional help and support! Warm regards, Chris Williams

TWINKLEMINT

Jul 07, 2024  on Shopify

customer sevice is amazing. They will guide you in simple way you cant even imagine. i really appreciate it. Thanks to vilanelle

Minha loja

Jul 07, 2024  on Shopify

Excelente atendimento. Tenho dificuldades com o uso das tecnologias, mas o atendimento de Lena foi satisfatório. Resolveu todas as minhas dúvidas e me fez sentir mais confiante para me aventurar no mundo do Drop. Parabéns muito qualificado (a) para atender.

Megaleon

Jul 07, 2024  on Shopify

Thank you Blanca for your help. Very kind,very fast and very helpfull.

VarioSphere

Jul 07, 2024  on Shopify

très attentif et vraiment rapide a m'aider.

Odovita

Jul 07, 2024  on Shopify

parfait

Lugar Felino

Jul 07, 2024  on Shopify

Sandy helped me with a really specific problem, awesome customer service.

DreamlandIL

Jul 07, 2024  on Shopify

The best service there is

Sensori™

Jul 07, 2024  on Shopify

Dsers is an amazing platform, with excellent customer service sandy really helped me out with all my inquires,and they have great product prices and wide selection easy integration overall great service! would highly reccomend

Torreus

Jul 07, 2024  on Shopify

DSer's customer support is amazingly fast and helpful each time I need it. It's the most cost efficient way to source products. Sherry a very thorough and helpful member of the support staff!

DeXhane Fine Clothing

Jul 07, 2024  on Shopify

The customer service is fast and efficient. Sans was very helpful and resolved my issue. Look forward to doing more business with/through DSers-AliExpress Dropshipping.

dog online

Jul 07, 2024  on Shopify

I want to say that the customer service is very kind and nice, a girl named Sherry helped me with a problem I had and she solved it quickly and professionally

Lambiee

Jul 07, 2024  on Shopify

So helpful Customer service

Healviz

Jul 07, 2024  on Shopify

Fast and direct answers. Recommended! Thanks to Mrs. Holly!

My Kittie™

Jul 07, 2024  on Shopify

Wendy provided excellent treatment and attention to my questions.

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