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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,180)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Hyperstone

Jul 16, 2024  on Shopify

Maria is incredible. She helps me with every problem, providing support and wisdom whenever I need it. Her patience and understanding make even the toughest challenges manageable. I can't thank her enough for her kindness and encouragement. She's not just helpful; she truly cares about my well-being. I love her so much. Maria is simply the best.

planeta fancy

Jul 16, 2024  on Shopify

i really had a nice supporter

BUYNEFIT NG

Jul 16, 2024  on Shopify

Celia is a 5 star DSers support agent! I am very happy and very satisfied with the professionalism and manner with which my issue was resolved by Celia. This is sooooo good! I can only recommend the App. Thank you so much Celia and DSers support system.

Lolitta Home & Garden

Jul 16, 2024  on Shopify

Muito completo

Área dos descontos

Jul 16, 2024  on Shopify

ótimo atendimento da Rita

Kidzala Store

Jul 16, 2024  on Shopify

Aimee is such a nice person to explain and help

Zinorea

Jul 16, 2024  on Shopify

Very good support, responsive, Zina is professional, pleasant and answered all my questions. Thank you very much.

Gizzstore

Jul 16, 2024  on Shopify

Aimee helped me today with plugin

Artigos do Lar

Jul 16, 2024  on Shopify

A Aimee ajudou muito no meu problema, estava com duvidas em relação aos custos e processamentos dos pedidos, é uma profissional excelente

Peppeuk Ltd

Jul 16, 2024  on Shopify

I am new to Dser and was feeling pretty confused on the processes. I spoke with Aimee and she was very patient and answered all of my questions. It was an easy process overall. Thank you.

Soin d'Or

Jul 16, 2024  on Shopify

Service client très professionnel et rapide , je remercie " Rfimp " pour son aide et son engagement !

AraStarry

Jul 16, 2024  on Shopify

Today I was dealing with a problem with changing supplier's in my store, but everything changes when I contacted Aimee, really helpful and fast. Aimee is really a professional one who helped me step by step in Dsers orders.

TheSterlingGirls

Jul 16, 2024  on Shopify

Great CS! It looks amazing so far!

Vinyl Harmony

Jul 16, 2024  on Shopify

The customer service is 10/10, I like how the representative (Colleen) treated me during the interaction, they really know all the features of the app so every question is resolved easily, thank you!!

HydroFloss

Jul 16, 2024  on Shopify

I worked with Vivian today, I must say I have never recived better customer service!

UniversEssentiel

Jul 15, 2024  on Shopify

très satisfait

ShopViral

Jul 15, 2024  on Shopify

I love the customer care of Dsers but Colleen has made it incredible! very helpful and replying quickly, knowledgable and does very well :) you'd be lucky if colleen is your support agent :)

ClosetCasuals

Jul 15, 2024  on Shopify

Olivia spent probably an hour helping me figure out a problem!! She was absolutely one of the most helpful people I have worked with. She was patient with me when I didn't understand, and explained everything in detail with pictures!! It's hard to "teach an old dog new tricks." But I'm trying! Thank you Olivia for your patience and excellent help!!

Urban Aesthetic

Jul 15, 2024  on Shopify

collen is very helpful

WheelCrafters

Jul 15, 2024  on Shopify

Vivian - She was of great help today! I really appreciate how quick she was to answer all my questions.

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