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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

uomosofisticato

Jul 08, 2024  on Shopify

I talked with Maria right now by messenger and she solved my problem in a few minutes. Im very happy with her way to help me being polite and friendly waiting for me to try to do what I needed and when I couldnt solve by myself I sent the email and password and she solved there. Thank you very much, Maria! If all people in the world was like you for sure today we will be living in a better place! :)

The Grande

Jul 08, 2024  on Shopify

Great customer service and very fast solve the issues.

Boxipod

Jul 08, 2024  on Shopify

I like this man, Thank you so match

sefiahair

Jul 08, 2024  on Shopify

Isak and Villanelle were the best with me. they replied so fast with the better solution of my problem. I am very satisfied with the app & support :)

Takumi Kitchen

Jul 08, 2024  on Shopify

The app is great and works well. The support, though, is amazing! super fast and responsive: Ivan has been incredibly nice and patient with me and went the extra mile to help me to solve my problem! One of the best CS ever met in my career! Thanks again Ivan!!!

Future.Fashion.Store.KSA.com

Jul 08, 2024  on Shopify

MILLINEON

Jul 08, 2024  on Shopify

very satisfied with customer support. Always ready to help. Aimee help me solve my problem

Safe Gear Zone

Jul 08, 2024  on Shopify

worked with Zina today! such an amazing girl. the best service ever

Nickiddo

Jul 08, 2024  on Shopify

Rfimp was super nice and provided my all attention I needed. My issue was solved! Great team!!

Pixel Perfect™

Jul 08, 2024  on Shopify

Villanelle from the customer service team was a great help for me today, I give her five stars!

HarmonyHome

Jul 08, 2024  on Shopify

ShopMergerInc

Jul 08, 2024  on Shopify

When I need help using and understanding Dsers, Zoe was there to assist. Zoe was incredibly helpful and took the time to explain things thoroughly! Thanks so much for your patience and the amazing assistance you provided Zoe!

Home of Sallie

Jul 08, 2024  on Shopify

Great support 24/7. Really happy with all the help and the application is very easy to use and understand!

Astridia Bazaar

Jul 08, 2024  on Shopify

the customer service is amazing. even with all my questions, they took their time with me and resolved my concerns.

Survivalist Stockroom

Jul 08, 2024  on Shopify

The support team is top notch. Very helpful.

promoprime

Jul 08, 2024  on Shopify

Thank you for your support Villanelle

Bambino

Jul 08, 2024  on Shopify

Excellente appli, un vrai gain de temps. J'étais bloqué avec un problème de mode de livraison et je ne trouvais aucune solution. Après un échange via Messenger avec Lucy, elle a éclairci et résolu le problème en 3 minutes. Je recommande, très réactive et professionnelle. Merci !

Seneli

Jul 08, 2024  on Shopify

Sherry

NEROLY STORE

Jul 08, 2024  on Shopify

Thank you Luna for your help

MyRetroCade

Jul 07, 2024  on Shopify

The service has been excellent and I am impressed with how educational they are in helping to explain and how patient they are. Completely recommended

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