DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating

5

7,747
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Tehui

Jul 11, 2024 on Shopify

Selena was great, really helpful in sorting my issue.

Kobi Mart

Jul 11, 2024 on Shopify

very nice app, basic user get all the features needed for 100% free, even in free version support is so nice, it took literally under 2 minutes to connect and even resolve the issues thanks to support person 'Raphael' this was my first real order. looking forward.

Sepiio

Jul 11, 2024 on Shopify

Isak was great!!!!1

Anime Junkies

Jul 11, 2024 on Shopify

Easy and fast explanation. Thank you.

Tintz

Jul 11, 2024 on Shopify

Great and informed support

Beauty and Paws

Jul 11, 2024 on Shopify

Sandy did a great job helping me w/Dsers and Alixpress

Lover's chain

Jul 11, 2024 on Shopify

Wendy was very helpful and quick to assist me with all the problems I had, great customer service.

Monteiro Pros

Jul 10, 2024 on Shopify

adorei o atendimento, eu que sou completamente leigo e estou começando a zina foi muito atenciosa e teve muita paciência comigo, adorei o atendimento dela foi perfeito alêm de me ajudar a resolver o meu problema...

Offerts Express

Jul 10, 2024 on Shopify

excellent attention from Aimee, thank you very much

Accros Canins

Jul 10, 2024 on Shopify

Hello I had a problem finding information on the DSERS website and RFIMP helped me find it. The response was swift. Thank you!

IDEOVOLT

Jul 10, 2024 on Shopify

Awesome service, with awesome assistance, espacially with Rfimp ! Congrats

Shifcart

Jul 10, 2024 on Shopify

Great customer service Aimee

My Store

Jul 10, 2024 on Shopify

Great Chat Support! I had a great experience with chat support. The staff member was helpful, patient, and quick to solve my issue. They were clear and friendly, making the whole process easy. I'm very satisfied with the help I received. Highly recommend! Milena

Super60

Jul 10, 2024 on Shopify

5 stars app and support team. Works great and support team are quick and realy helpfull. Great job.

Bits 4 Pets

Jul 10, 2024 on Shopify

Aimee is fast and accurate.

המכשף השכונתי

Jul 10, 2024 on Shopify

very helpful and easy to work with Aimee from costumer support

Web Deals

Jul 10, 2024 on Shopify

Newbie here Colleen was amazing she new exactly what to do with my issue this morning. I was thinking how to down load all these products into my store one by one. LOL she save my life to night now I can go to bed know this will be easy pzzzz. Thanks again Colleen keep up the excellant customer service it mean alot to me. Thank you

Kanyika

Jul 10, 2024 on Shopify

Great platform. Great Customer from Colleen, 10/10 with quick respond time. Great platform for product fullfilment.

Amarix

Jul 10, 2024 on Shopify

I needed help and a member of staff named Vivian helped me with my product mapping, Very helpful 5 stars

Feinli

Jul 10, 2024 on Shopify

Had some trouble with changing shipping details, and I contacted DSers support with Selena— she helped me resolved it very quickly! Easy step by step instructions to solve the problem with instant responses. 5 stars!