DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating

5

7,747
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

My Store

Jul 11, 2024 on Shopify

ThankYou! Neva provided outstanding support with Dsers. Her expertise and quick responses made everything easy. Highly recommended!

Nikki St. Fleur

Jul 11, 2024 on Shopify

I was so happy to click on the message tab, someone joined in less than a minute. All of my issues were resolved in minutes. I highly recommend you click on the message tab someone like "Rfimp" will be happy to help answer your questions.

smallplaisir

Jul 11, 2024 on Shopify

Service client très réactif, top !

HomesteadHarborHub

Jul 11, 2024 on Shopify

I had a sync problem today and Zina really helped me solve the problem, great service, thank you

Bora-Comprar.com

Jul 11, 2024 on Shopify

Rfimp (em jul/24) fez um ótimo trabalho, em meu primeiro atendimento de suporte técnico via troca de mensagens com a Dsers, sabe muito bem as telas do APP Dsers e resolveu rapidamente o item que eu precisava, eu agradeço muito. Rfimp (on Jul/24) did a great job, in my first technical support service via exchange of messages with Dsers, he knows the Dsers APP screens very well and quickly resolved the item I needed, I am very grateful.

SportanX

Jul 11, 2024 on Shopify

good support

bonbop

Jul 11, 2024 on Shopify

Today I was passing with a problem upon processing an order to my store, but everything changes when I contacted Rfimp, really helpful and fast. Rfimp is really a professional one who helped me step by step in Dsers orders.

All Kindz of Merch

Jul 11, 2024 on Shopify

I am new to this dropshipper and came up with a problem I couldn't resolve for a few hours. I contacted DSers customer support where Aimee helped me. She was able walk me through the issue and resolved it with ease. I HIGHLY recommend their customer service if all are like her.

Pangama Jewelry

Jul 11, 2024 on Shopify

I am sharing my experience with Aimee it was superb. Very helpful and fixe d all of my issues. Thank Aimee!

Fancy Boy Furniture

Jul 11, 2024 on Shopify

Colleen was very helpful!

Luvley

Jul 11, 2024 on Shopify

Top, very quick respons and did want i wanted. Thanks

Tudo Descontão

Jul 11, 2024 on Shopify

Atendimento Excelente!!!

TrendTreasures

Jul 11, 2024 on Shopify

Vivian was helping me today. So much great experience with him. Dsers is the best.

Infinyt Store Brasil

Jul 11, 2024 on Shopify

Consultora Olívia maravilhosa resolveu todas minha dividas ela e de mais. Merece um aumento

Finleycrest

Jul 11, 2024 on Shopify

Vivian from the DSers support team was fantastic! She promptly addressed my questions about image editing and even submitted my request for an eraser function to their technical team. Excellent service and very helpful. Highly recommend!

Wanderlust Wellness Wonderland

Jul 11, 2024 on Shopify

Selena was up early with me helping me get rid of some duplicates. She was quick and knowledgeable. I appreciated her time.

ideentrend

Jul 11, 2024 on Shopify

Vivian ich habe wegen einem Problem beim Anmelden mit dsers mit Vivian geschrieben, ich bin super zufrieden und das Problem wurde sofort gelöst. Sehr freundlich und kompetenter Kundendienst. Vielen Dank.

HESS Goods

Jul 11, 2024 on Shopify

Thanks olivia!

RELEASE THE KRAKEN COFFEE LLC

Jul 11, 2024 on Shopify

Great App and customer service team was wonderful helped me out and was quik and responsive -thanks again “Selena”

Fairy Moss Dolls and Collectables

Jul 11, 2024 on Shopify

Im new to dropshipping and find at times it can be overwhelming! Being beyond frustrated one evening, I contacted support. I am absolutely blown away by the extreme patience and completely AMAZING step by step walk through that Wendy provided. Being new, it took me a long time to grasp what she was explaining and she stayed with me on live chat for HOURS until my issues were resolved. I do not personally know Wendy but she could not have been more perfect! A million stars for her!!!!