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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Tweet Treats

Jul 14, 2024  on Shopify

Worked with Chloe today to solve a problem that caused all my item to be "sold out" she was very helpful and managed to fix my issue and my store id now back up and running again. Thank you very much

Ibizathome

Jul 14, 2024  on Shopify

Incredible tool, works great. Also customer support is superb. Had Chrissy taking the correct action on one of my orders i had a question on! really great!

DogPicGift

Jul 14, 2024  on Shopify

Nice customer service. Quick response. Your employee Ivan should be given a salary increase.

MunchBoxMagic

Jul 14, 2024  on Shopify

I worked with Chloe today thanks for the fast and excellent service, a detailed explanation, a lot of patience, thank you

Yasuibarateza

Jul 14, 2024  on Shopify

muito obrigado fui atendido pela Maria e me ajudou a resolver tudo oque precisei ...

The Shell Shelf

Jul 13, 2024  on Shopify

Celia was so amazing, helped me fix my issue instantly and made infographics to walk me through step by step in mapping a product. Fulfilled my first ever order with her, 10000/10 stars!!

Savvy Shopping Co.

Jul 13, 2024  on Shopify

Wendy has been an incredible representative, showing immense patience and understanding throughout our interactions. Her willingness to assist me, even when I returned with more questions later, has been truly heartwarming. She consistently goes above and beyond to ensure I feel supported and valued. Wendy’s dedication and kindness make her an invaluable asset.

FineSleep

Jul 13, 2024  on Shopify

I spoke with Wendy through live chat and he resolved my issue very quick and professional. He knows his job very well, and I would definitely recommend him

Wild Aspen Co.

Jul 13, 2024  on Shopify

I was slightly confused by the process because I am very new to drop shipping but Ashley gave me a very thorough answer to my question and sent me other resources to refer to as well.

Amitria Store

Jul 13, 2024  on Shopify

Well, I was assisted by Sandy today and I have never been so well treated like she did. Very patient, extremely competent and polite. I am new in this world and it was incredible her help. Made me understand a lot. I would say, Sandy was the best helper I have talked to. Congratulations on her and I hope she has a brilliant future. She deserves it. No words to thank her enough. Thank you Sandy, very much, you made my day!

AL Marketplace

Jul 13, 2024  on Shopify

Por gentiliza e super rápido, em resolver o problema

summertoys

Jul 13, 2024  on Shopify

Very fast and helpful support, good app very recommend. Wendy best helper luv!

Terriya

Jul 13, 2024  on Shopify

Wendy Is Great

Dog and Cat Studio

Jul 13, 2024  on Shopify

Love the DSers App and the Support Team are great. Just had a support conversation over Meta Chat with Sandy who was awesome. 5 Star Response. Don't hesitate to reach out to this amazing support team.

My Store

Jul 13, 2024  on Shopify

Very good customer service, thankyou very much Isak

UrbanGlowHome

Jul 13, 2024  on Shopify

Thank you Wendy they have the best customer service ever , they helped me step by step really Wendy. is the best every. he helped me so much

Zayalux

Jul 13, 2024  on Shopify

Sensacional o suporte do Isak, em pleno domingo resolveu meu problema!!

ZigimShop

Jul 13, 2024  on Shopify

great and fast respond. thanks a lot

Little 1 Mall

Jul 13, 2024  on Shopify

Excellent customer service by DSERS Blanca.

Bexxu

Jul 13, 2024  on Shopify

Super service, very fast and friendly help.

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