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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Elegant Emulations

Jul 17, 2024  on Shopify

Thank you Vivian for quickly resolving issues and supporting throughout!

WanDuffel

Jul 16, 2024  on Shopify

Sandy was great helping me out with my issues

SHOPCleoPaes

Jul 16, 2024  on Shopify

Otimo atendimento. Obrigada.

Crest Harbor

Jul 16, 2024  on Shopify

Response time to questions via email has been superb!

Fox’s Coffee Co

Jul 16, 2024  on Shopify

Jesse was very helpful and help me figure out the shipping process and get things done

Crisp Abodes

Jul 16, 2024  on Shopify

Rin provided exceptional service and helped me solve a few problems. Rin's knowledge of the DSers platform synced with Shopify was evident. Thank you!

Little Nest Hub

Jul 16, 2024  on Shopify

support exceptionnel, très réactif et très efficace !!

Markat’s Shop

Jul 16, 2024  on Shopify

Rafael de dsers fue estupendo. me arreglo el cambio de moneda en un abrir y cerrar de ojos. Excelente servicio. muchas gracias.

SplashSnail

Jul 16, 2024  on Shopify

Worked with Raphael today after my first order and he was extremely helpful, quick efficient answers that got my questions satisfied. Thanks for his help and the DSERS team

Gremaci

Jul 16, 2024  on Shopify

I would like to extend my heartfelt thanks to Sandy from the Dsers Customer Service team. Your exceptional service truly deserves a 5-star rating! Thank you for going above and beyond to ensure our satisfaction.

One Million

Jul 16, 2024  on Shopify

Je suis très satisfaite de mon expérience avec le service client. La conseillère avec qui j'ai parlé a été professionnelle et rapide. Elle a répondu à mes questions clairement et a résolu mon problème efficacement. Si je pouvais mettre plus de 5 étoiles, je l'aurais fait. Merci pour ce bon service !!!

Hollywoodstylzny

Jul 16, 2024  on Shopify

Excellent Customer Service by Rita

Popular Prod

Jul 16, 2024  on Shopify

j'ai eu besoin d'aide a plus de 23h passer est très surprisse j'ai eu une réponse très vite le problèmes a était résolue rapidement, très réactif je vous remercie

My Store

Jul 16, 2024  on Shopify

Thank you Rita for your help today. What I asked for was easy but I couln' t find it myself. But you were helpful, friendly and prompt.

Kinoko

Jul 16, 2024  on Shopify

Maria was super helpful! My aliexpress got disconnected and I couldn't find my orders. She looked into and shared with me step by step on how to resolve. Great communication.

Supply Revive

Jul 16, 2024  on Shopify

Maria was a big help! Thank you!

Endless Trending

Jul 16, 2024  on Shopify

ishopelite.com

Jul 16, 2024  on Shopify

Thank you, Rita! Great customer service and excellent overall experience!

SimplyChoice

Jul 16, 2024  on Shopify

Support einfach mega und super schnell, konnte mir auch bei jedem Problem schnell helfen. Der Support konnte meine Fragen und Probleme in meiner Sprache beantworten. Die App an sich ist auch extrem Essential für mich und bietet trotz, dass es Kostenlos ist, eine Menge an Möglichkeiten und Funktionen. Kann ich nur weiterempfehlen!

DEVA HOME

Jul 16, 2024  on Shopify

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