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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Sanrio Center

Jul 22, 2024  on Shopify

I recently had the pleasure of working with Aimee from DSers customer service, and I am beyond impressed with the assistance I received. Aimee was incredibly nice and attentive, taking the time to understand my issue thoroughly. Her expertise and patience in guiding me through the solution were outstanding. She not only fixed my problem efficiently but also made the whole experience pleasant and stress-free. Thank you, Aimee, for your exceptional service! You’ve made a loyal customer out of me.

Wow! Cuisine

Jul 22, 2024  on Shopify

Merci a Zina pour la réponse rapide

Healthy HQ

Jul 22, 2024  on Shopify

Zina was helpful with my enquiries today.

Paw Paradise

Jul 22, 2024  on Shopify

I work with Rfimp today, because i cant fix my problem with DSers. He is very cool guy, wich help me to fix all of my problems. Thank you for the fast and excellent service

The Vitality Flex

Jul 22, 2024  on Shopify

I encountered a problem in my store specifically with Dsers account. For a moment I thought I would lose my products in my store, so I asked for help from Dsers help center and I had an incredible helper, Vivian, she was so helpful and friendly like my store is for her. Thank you, Vivian, if there are 10 stars I will never hesitate to give you 10 stars. Thank you Dsers you take care of your clients with great and smart people as customer care agents.

$ Império da Oferta

Jul 21, 2024  on Shopify

Muito bom, suporte 100 por cento satisfatório e com muita clareza, muito bem explicado, me sinto extremamente satisfeito.

Hip♡Lips

Jul 21, 2024  on Shopify

I just started today and so far so good. Vivian was able to help me figure out how to import products from my supplier. Thanks

TimeTravelerCam

Jul 21, 2024  on Shopify

I had a issue processing and order, and in 5min with Vivian it was solved! Great customer care service!

clikkystore

Jul 21, 2024  on Shopify

have been using Desers for a while now and I am thoroughly impressed with the application. It’s incredibly user-friendly and has made managing my dropshipping business so much easier. What stands out the most is their excellent customer service. The support team is always responsive, helpful, and goes above and beyond to resolve any issues quickly. Highly recommend Desers for anyone in the dropshipping space!

MIDWEST120

Jul 21, 2024  on Shopify

HELPED IN EVERY WAY POSSIBLE , LOVED THE SERVICE

Croissancenourisson

Jul 21, 2024  on Shopify

Je tiens à remercier (Ivan) Qui m'a répondu et a pris le temps de m'expliqué avec beaucoup de professionnalisme ! J'ai été répondu avec une très grande rapidité Merci beaucoup !!

Amrony

Jul 21, 2024  on Shopify

Today I contacted help center, and I got a wonderful help from an amazing assistant Chole. I'm glad to say she helped me so much to figure out what I needed to do, and Gladly I'm saying that I'm satisfied with her support and her time.

Tu decora

Jul 21, 2024  on Shopify

Está funcionando muito bem !! Entrei em contato com o suporte e me ajudaram muito.

Olympsy

Jul 21, 2024  on Shopify

Customer service was a 13/10 with Chrissy. Helped me out with everything i needed today. Highly recommend. Thank you!!!

nenostore

Jul 21, 2024  on Shopify

I cannot describe in words how thankful i am for help from lovely person chloe really i have big broblem she help me and she was very patient and still with me till solved this problem and check that every thing is good

Lumiqour

Jul 21, 2024  on Shopify

Chrissy was such a great help! She helped me fix my problem in 1 minute!

Fine Phoenix

Jul 21, 2024  on Shopify

Gretely Served by Luna

SmarterLife Center

Jul 21, 2024  on Shopify

I had the opportunity to speak with Tiffany and she handled the conversation very carefully and clarified my ideas very quickly

Cudled.

Jul 21, 2024  on Shopify

Sehr schneller Support und gute App

mundo-pet

Jul 21, 2024  on Shopify

Estou muito satisfeita com o atendimento da Tiffany . Me ajudou rapidamente .

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