DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating

5

7,741
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Jeune prince

Aug 05, 2024 on Shopify

This application works well, but at a moment i did not understand everything and Isak helped me a lot, so thank you very much to him.

PétitCâlin

Aug 05, 2024 on Shopify

je suis émerveillé par cette application. Et plus encore par une assistance de qualité offerte par Raphael, qui a été au délà de mes attentes. je recommande cette application. Merci Raphael....

Nicamo

Aug 05, 2024 on Shopify

I was very satisfied with the customer support service. It was easy, and we have resolved the issu in a few minutes :)

All Care Store

Aug 05, 2024 on Shopify

I have had a great experience with Dsers. In fact, I had a payment-related issue and an attendant named Blanca assisted me in a spectacular way, resolving my problem quickly and efficiently. I am very grateful for Blanca's support and the Dsers tool for this wonderful experience. I highly recommend it 100%.

My Store

Aug 05, 2024 on Shopify

I'm delighted with the managers! everything is very cool and both times I received the best possible solution and explanation of the problem

Lidnam

Aug 05, 2024 on Shopify

The app is very easy to work with and their support works great they respond pretty fast in the life chat feature

Trandup

Jul 31, 2024 on Shopify

Ma boutique

Jul 31, 2024 on Shopify

Perfect !!!

Muscle Baby Co

Jul 31, 2024 on Shopify

The dsers team was very helpful in showing me how to deal with import of product to my Shopify store and also work out how to use shop mapping. I’m new to DS, so any advice or help is so great for me to launch my site very soon!

Lalonas

Jul 31, 2024 on Shopify

Very good customer service I wrote to Holly very helpful and nice.

Mumoxi

Jul 31, 2024 on Shopify

Balenca was a great help and explained everything for me, thanks.

Old Money Style

Jul 31, 2024 on Shopify

Perfect service with Blanca thanks !

PremiumObject

Jul 31, 2024 on Shopify

I just wanted to say thank you to "Selena" and her extreme diligence. Fast, simple, efficient, Thank you and have a nice day.

Ofertas Q tudo

Jul 31, 2024 on Shopify

The service is helpful, quick to understand my problem, and extremely efficient in resolving it. Thank you and congratulations.

Weyy_Store

Jul 31, 2024 on Shopify

Easy to use and support is available every minute.

Lu-minAir

Jul 31, 2024 on Shopify

Villanelle a été au top. Cette personne a répondu à toutes mes questions avec succès !! Si on pouvait choisir la personne au service client je choisirai toujours villanelle. Merci beaucoup pour le temps et la résolution de mes problèmes

Good Paws Schweiz

Jul 31, 2024 on Shopify

App is great for Dropshipping. Spoke with Luna through their customer service. Answered within minutes and resolved the problem within 2-3 messages. Highly recommend!

My Store

Jul 30, 2024 on Shopify

Ivan was AMAZING with assisting to have my Shopify store linked properly. Thank you for your knowledge and your time. You're the best!

Top Brand Advertiser LLC

Jul 30, 2024 on Shopify

Spoke with Luna, who was very helpful in helping me in a timely and professional manner to address some urgent shipping issues that I was having.

Tazimashop

Jul 30, 2024 on Shopify

Excelente servicio de ayuda Me sacaron de un apuro