DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,036)

Overall rating

5

7,250
4

65
3

9
2

2
1

35

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

vitaAsana

Apr 12, 2025 on Shopify

Great customer service, Chloe was particularly nice!

Rectivv

Apr 12, 2025 on Shopify

Kimi was very helpful. She gave me immediate assistance to an issue that was stressing me out

The Lamp Store

Apr 12, 2025 on Shopify

Compared to other dropshipping services DSers shines for being relatively easy to use and at a reasonable price, including free options. Their customer service is excellent. I had an issue with an order and when I reached out via chat, Luna went above and beyond to help solve the issue.

VH Lingerie

Apr 12, 2025 on Shopify

Today I me such a great lady called Leah She made my day She really impressed me by here great knowledge Her patience and her politeness She spent over 4 hours with me helping me connect and sync my accounts on different platforms She made me feel I’m her only client GOD bless her and bless your company Thank you really for having such a great human asset like Leah Now matter how long I wrote about her It will not be enough to express my gratefulness on what she did I love you all guys

Larvence.com

Apr 11, 2025 on Shopify

Excellent service and problem solving by the attendant!

Nest & Nook Minimal HomeDecor

Apr 11, 2025 on Shopify

Blanca is super helpful! Thanks

DZ9 Store

Apr 11, 2025 on Shopify

Muito bom mesmo. Recomendo.

Heavenly Gadget

Apr 11, 2025 on Shopify

Very helpful when I had a question!

Pawsi Pet Store

Apr 11, 2025 on Shopify

Really good service provided by DSER, especially Hayley. Many thanks to her !

Smoovhead

Apr 11, 2025 on Shopify

Fantastic service, Fantastic person, Really helped me with the problem I had, They solved it in minutes, I was very stressed out, but they made it a lot easier for me, thank you kimi for everything you done!

Passionplayhousexxx

Apr 11, 2025 on Shopify

I've spoke with Chloe today, for some issues with my account, she was very helpful, patient and very knowledgeable. Many thanks for your help.

AlloBrick®

Apr 11, 2025 on Shopify

Service au top ! Je recommande

Boomoo

Apr 11, 2025 on Shopify

DSers makes dropshipping simple and fast. A must-have tool for smooth order management.

Ania Shop

Apr 11, 2025 on Shopify

un trés bon sérvice rapide ,il ecoute bien patien ,j'aime trop se serice tous simplement il est parfit

TINA'S BOUTIK

Apr 10, 2025 on Shopify

I had difficulties to fulfill an order and I have found a very nice partner who help me through with an incredible patience. That person was very knowledgeable and kind throughout the process. I really appreciate Rin's help.

Pepe Supply

Apr 10, 2025 on Shopify

5 stars - Rin went above and beyond to help me out. Totally recommend them and their support team.

WEISELIFE

Apr 10, 2025 on Shopify

elora was greatt todayy . she helped me alot with all the screenshots

GJ Home & Health Supply Incorporated

Apr 10, 2025 on Shopify

Based on the first class customer service experience I received today, I would definitely recommend Dsers AliExpress Dropshipping. Sandy, my live advisor made sure of this. Kudos!

kosmali

Apr 10, 2025 on Shopify

Responsive and attentive service! The platform is super intuitive and makes order management so much easier. A real time-saver!

DeeperBetter™ Skincare

Apr 10, 2025 on Shopify

Great customer support, highly recommended!