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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

PrimePicks Store

Aug 10, 2024  on Shopify

Excellent and professional service from Selena, thank you.

Drive Fast Shop

Aug 10, 2024  on Shopify

Sinatra Home

Aug 10, 2024  on Shopify

I have been a headache for the customer service since I installed this app, and all the team have always been very but VERY kind, and incredibly fast (even on Sundays!), this time the great person who solved my doubts was Myra, thanks Myra!!! and of course all the team!

My Store

Aug 10, 2024  on Shopify

Thank you vivian you are so kind to explain me about your app

one growing seed

Aug 10, 2024  on Shopify

I was helped by Colleen, and I really liked the service. Thanks Colleen.

Retro Games 2GO

Aug 09, 2024  on Shopify

Support team it's great!, fast, accurate and on point.

Flame Souls

Aug 09, 2024  on Shopify

A great app, easy to use, very fast customer support. I really like this app

fadidesign

Aug 09, 2024  on Shopify

Great service and great staff especially (( Isak )) he was quick to solve my problem

Pegue Descontos

Aug 09, 2024  on Shopify

muito bom pra trabalhar com a Aliexpress e o suporte muito qualificado e informado (fui atendido pela rita, resolveu meu problema com prontidão)

OptiiForce

Aug 09, 2024  on Shopify

5 stars for Maria.

MyGifBox

Aug 09, 2024  on Shopify

I had an awesome experience with DSers! They responded super fast, were really friendly, and resolved my issue with care. It's rare to find such trustworthy customer service. I'll definitely be sticking with them. Highly recommend!

Grollys

Aug 09, 2024  on Shopify

I had the pleasure to work with Zena today, and, this is my first review EVER. I have never done a review for anything in the past. I am quite very satisfied with Zena because she responds very quick, for every question you have regarding the app she has screenshots ready. Easy to read and follow. If I could give 6 stars, I would have. Keep on going Zina!

Turiba

Aug 09, 2024  on Shopify

otimo apoio

Trendz Discount Mall

Aug 09, 2024  on Shopify

Thank you Aimee for the rapid response and handling my matter so quickly. Awesome service!!!

loja TCYou

Aug 09, 2024  on Shopify

Muito obrigada Neva, me ajudou de mais, não sei o que eu faria sem você. me respondeu super rápido e solucionou meu problema bem rápido. me sinto muito grata.

PrettiBoo-Tique

Aug 09, 2024  on Shopify

I didn't know I had to check the box in setting to use the supplier ID as my sku for my products. I thought I had to delete everything and start over but Aimee helped me figure out what I had to do to correct the issue. She was patient and kind. Thank you Aimee for assisting me with this issue.

Vovvehörnan

Aug 09, 2024  on Shopify

Thanks for helping me, quick and friendly reply <3

Victoria Fashion

Aug 09, 2024  on Shopify

Excellent and professional service from Colleen, thank you.

Coussin

Aug 09, 2024  on Shopify

Une super application pour importer des produits et traiter ses commandes. Et surtout le support est vraiment excellent j'ai eu affaire à Colleen et tout mes problème ou interrogations ont été solutionné. Merci encore !

Nuror

Aug 08, 2024  on Shopify

I had an excellent experience with the support team. They were incredibly responsive and went above and beyond to resolve my issue quickly.

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