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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Imperial Impact Inc

Aug 12, 2024  on Shopify

Isak was by far the best customer service rep I have ever interacted with he solved my problem quick without any mistakes or frustration given.

ALFA_ODO STORE

Aug 12, 2024  on Shopify

Blaca is a nice person she help me to fix some stuff she is very focused in his work, Wich is why I came to give review

Tu e-Mall

Aug 12, 2024  on Shopify

Hice una consulta respecto a una dificultad para generar un pedido, y me sorprendió lo rápido que Chrissy contestó mi email con la respuesta, hice los cambios y se solucionó todo, excelente servicio!!

Pawsify

Aug 12, 2024  on Shopify

Thanks Bianca, and all the other of the DSERS team that helped me in the past. When you need help, their service is super fast. keep it up!

REVEULTO

Aug 12, 2024  on Shopify

The best customer service ever.

Acaloa Blades

Aug 12, 2024  on Shopify

I was having trouble figuring something out for the store but Blanca from customer service came in and saved the day lol

ImpulsivePicks

Aug 12, 2024  on Shopify

Blanca was very helpful with my questions, everything answered in depth to make me understand properly. very helpful live chat service!

nibaluma

Aug 12, 2024  on Shopify

nice customer service, got help quickly. the app is great

Nifty Way

Aug 12, 2024  on Shopify

Chloe was very patient and extremely helpful.

Favero Express

Aug 12, 2024  on Shopify

Villanelle was very kind and helpful! Thanks for your help!

Night Breeze

Aug 12, 2024  on Shopify

Amazing support ..Chrissy replied in a minute and helped me to solve my problem.

Home Vacuum Cupping

Aug 12, 2024  on Shopify

hi i have just had some incredible help from chloe straight to the point and resolved my issue straight away

WebbFynd

Aug 11, 2024  on Shopify

I received excellent support from Sandy at DSers regarding my dropshipping issues with Temu. She was responsive, knowledgeable, and provided clear guidance on transitioning to AliExpress. Despite the challenges, I truly appreciate her assistance!

W I G Z O T I C

Aug 11, 2024  on Shopify

very nice customer support from Sandy, I recommend DSERS

Amigo Pescador

Aug 11, 2024  on Shopify

I had the privilege of being attended by Isak at Chat Dsers, was simply the best service I received in my life, I am very satisfied and grateful !!!!! Thank you Isak, people should learn from Cove how to perform excellent service!

Velvix

Aug 11, 2024  on Shopify

Very good customer support, Rin was very helpful and patient.

Dispenzoo

Aug 11, 2024  on Shopify

Easy to use app, customer support is on point, Isak resolved all my questions in just a few minutes.

Apaisso

Aug 11, 2024  on Shopify

Very fast support service in less than a minute, Raphael was able to solve my problem and I am very satisfied with it.

Nourrisse

Aug 11, 2024  on Shopify

Thanks sandy for the easy import, it took me 1 minute :)

ArtCover

Aug 11, 2024  on Shopify

servicio muy rapido...el agente isak ha sido extremadamente amable y eficiente, todo un profesional.

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