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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,344)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

powerclean

Aug 15, 2024  on Shopify

The technical support helped me in a really easy and helpful way. They are very helpful.

Minha loja

Aug 14, 2024  on Shopify

Myra é excelente, me atendeu de prontidão e com eficiencia!

My Style Boutique

Aug 14, 2024  on Shopify

Ivan, did an awesome job. Great customer service. Very patient and helpful!

blueskydiscount

Aug 14, 2024  on Shopify

“I received exceptional service from Vivian at DSers! I was having trouble getting a product delivered to another country, and she quickly identified that my current supplier wasn't delivering. With great patience and professionalism, Vivian guided me to change supplier, resolving the problem efficiently. I was very pleased with the assistance I received and I recommend DSers support, especially Vivian!”

MEDEIROS Lojas Virtuais

Aug 14, 2024  on Shopify

DEers é um ótimo aplicativo, ainda estou aprendendo usá-lo, hoje precisei de apoio do suporte e encontre um anjo chamado CHLOE que com muita paciência e ética me ajudou muito.

Quickicks

Aug 14, 2024  on Shopify

I had an issue with a stuck order and Vivian helped me super quick. Thank you very much.

AiBrowsz

Aug 14, 2024  on Shopify

"She was incredibly helpful, guiding me through the process and making everything so much easier—truly appreciated!"

ANYTIME STORE

Aug 14, 2024  on Shopify

Tenho uma certa dificuldade em conectar o pedido a venda e ao fornecedor, porém tive total ajuda da atendente Chrissy, excelente atendimento, extremamente tranquila em ensinar e explicar os passos a ser dado no app. Minha enorme satisfação por vosso atendimento e educação para tratar as dificuldades encontradas por mim. Deixo minha avaliação para que sigam com funcionários deste nível de profissionalismo. Parabéns a Chrissy, obrigado pelo carinho, paciência e total dedicação. Que prospere no que esta a fazer. Não tenho duvidas que iras longe na carreira.

Get On Trending

Aug 14, 2024  on Shopify

makes it easy to follow orders

Vital Supply Company

Aug 14, 2024  on Shopify

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to LUNA, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Rooklo

Aug 14, 2024  on Shopify

Luna has been an amazing help she went above and beyond very impressed with the customer service

MirelleDeluxe

Aug 14, 2024  on Shopify

Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!

CMT

Aug 14, 2024  on Shopify

too good

Haustter

Aug 14, 2024  on Shopify

Dsers é um ótimo aplicativo e tive uma ótima experiência com o seu suporte, fui rapidamente atendido no chat, pela Chrissy, que prontamente resolveu o meu problema. Estou grato!

Criminal stars

Aug 14, 2024  on Shopify

Great service and very fast in solving a problem that I couldn't handle, thank you very much Chrissy was very good.

CelluPur

Aug 14, 2024  on Shopify

Very fast to fix problem ! i recommend ! I was with Chrissy and she resolve my problem in 5 minutes

Tzeku

Aug 14, 2024  on Shopify

Excellent app and customer service. Ivan assisted me with patience and ease. I highly recommend this app.

Hanora&Co.

Aug 14, 2024  on Shopify

Chloe responded very quickly and understood exactly what I wanted. I'm so glad that I was able to solve the problem.

TrendPickr

Aug 14, 2024  on Shopify

Chiou from Dsers Support Team solved my problem in minimum time, fast problem solver and very helpful.

Juliavenue

Aug 14, 2024  on Shopify

Maria is very professional and helped me

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