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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Ink & Imagery

Aug 15, 2024  on Shopify

Rita from customer service was very helpful

Happy Cart

Aug 15, 2024  on Shopify

Perfect team and great app

Your Choice

Aug 15, 2024  on Shopify

Rita saved me. Really helpful and always patience with my impatience. She explained me every step in the Dsers app. Thank you Rita

HealthStep

Aug 15, 2024  on Shopify

Maria provided help for me within seconds. Great help, fast service. Thank you so much!

H2Pulse

Aug 15, 2024  on Shopify

Celia did a very good job. Thank you

Barroso Drop

Aug 15, 2024  on Shopify

Amazing program

Coverlee

Aug 15, 2024  on Shopify

Hi, I had some questions about the fulfillment process and had chat with Rfimp. Their service and help was perfect and super agile to solve my issues and clarify my questions. Super satisfied! :)

Doodle Ware

Aug 15, 2024  on Shopify

I’ve been using the DSers app for a while now and I’m very satisfied with its functionality. I would especially like to thank Zina, who has been incredibly helpful and patient. Zina is always ready to assist and provide support, no matter the time of day. Thanks to him, the process of managing products and orders has become much simpler and more efficient. DSers is not just a tool, but also a team of people who truly care about their users. The app is intuitive, easy to use, and offers many useful features that make running a dropshipping store much easier. I highly recommend DSers to anyone looking for a reliable and versatile solution for managing their online business.

relief

Aug 15, 2024  on Shopify

Je suis contente, j’ai pu avoir une réponse rapide et une réactivité de la part de Wendy !

My Store

Aug 15, 2024  on Shopify

very nice i love it

Artefight

Aug 15, 2024  on Shopify

super servizio clienti.Rfimp e stato molto veloce ad aiutarmi a capire e risolvere il problema.molto soddisfatto

GOGO FLEX

Aug 15, 2024  on Shopify

customer service is awesome

9FEB1

Aug 15, 2024  on Shopify

Great support, easy to use app. Everyone should try it.

Tinte Store

Aug 15, 2024  on Shopify

This is a great Helper! :)

Elegancia Santa

Aug 15, 2024  on Shopify

Adorei super recomendo e o atendimento pelo Vivian e nota 10

My Store

Aug 15, 2024  on Shopify

Sandy did a wonderful job at helping me out on the customer live chat! Exceptional customer service :)

The FuturoTech

Aug 15, 2024  on Shopify

Customer service is fantastic! Sandy was able to quickly resolve my issue. It was so simple and quick. A few minutes after I sent an email, I got a response already. Thank you, you are awesome!

EliteAthletics

Aug 15, 2024  on Shopify

Isak helped me get through an issue I was having in less than 5 minutes. He was very quick and helpful, he saved me a ton of time. He also went above and beyond to help me secure quick fulfillment in the future which I much appreciate. The support is a 10/10 on Dsers!

FLYTE™

Aug 15, 2024  on Shopify

I’m more than happy with customer service DSerst, specifically with guy Raphael, he helps me super fast sort the issue I need to have done asap. he was very professional kind and effective Thanks again, Raphael.

Desconto Divino

Aug 15, 2024  on Shopify

A atendente Maria é extremamente atenciosa.

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