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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,036)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

LoveGlam

Apr 15, 2025  on Shopify

Lucy helped me with my world ending calamity, she guided me through the process. Amazing customer service i think she should get a raise.

Soavue

Apr 15, 2025  on Shopify

This was amazing customer service this individual guided me through everything i needed even did stuff on my behalf thank you

Maglem

Apr 15, 2025  on Shopify

Great support, clear and detailed answer, helped me resolve my issue fast. Polite and pleasant to talk to. Thank you so much!

Botela

Apr 15, 2025  on Shopify

Good Service. Aurora from live chat was able to assist me with a problem in no time!

My Store

Apr 15, 2025  on Shopify

Amazing service, Elora responded very quickly and was extremely helpful!

KOKOTETE

Apr 14, 2025  on Shopify

I love the app, and the customer service is top-notch. They provide easy-to-understand steps and a warm welcome. I would definitely build my website stronger with Dser.

Hola NiNo

Apr 14, 2025  on Shopify

Great service

Voldri

Apr 14, 2025  on Shopify

The app is a great app. Just a one stop solution that I would recommend anytime. Excellent customer service too!

Nordic Drone Shop

Apr 14, 2025  on Shopify

It works pretty well however the UX and UI could use some extra work.

Super Saiyan Sphere

Apr 14, 2025  on Shopify

Best app out there. They take care of everything

Inova Promoções

Apr 14, 2025  on Shopify

Beyond Cover

Apr 13, 2025  on Shopify

Excellent and quick customer service. Got a super fast reply when I reached out for help on my first order. I received step by step instructions and resolved the issue right away, as well as walking me step by step on how to resolve! I feel more confident now on how to handle upcoming orders!

VALI CALI

Apr 13, 2025  on Shopify

So far so good, and not many issues using this app for my business. But when I do have an issue, someone is always available right away on LIVE CHAT to assist. Highly recommend. =)

EANTAS

Apr 13, 2025  on Shopify

Met Lydia today, she helped me quickly and i am so happy that i met her

CamAttach

Apr 13, 2025  on Shopify

I had a problem and got directed to Maria, She was extremely helpful and quick to solve my problem!

CuddleCart

Apr 13, 2025  on Shopify

Zico at customer support was awesome!

UppHero

Apr 13, 2025  on Shopify

Amazing help from Wendy, she sent me detailed explanation how to tackle my issue and handled it promptly from her side. I love it!! Every company needs customer support like her.

Furry Friends Emporium

Apr 13, 2025  on Shopify

MagicBrush UK

Apr 12, 2025  on Shopify

Great App and great support from Fiona!

Allseasonswonder

Apr 12, 2025  on Shopify

I had some problem and needed to contact with the customer service and I was assisted very fast . The service was amazing! I was really stuck with an issue, but KIM guided me through everything step by step and made it so easy to understand. The KIM was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without KIM help

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