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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Mi tienda

Aug 16, 2024  on Shopify

Gracias a Blanca he podido seguir con mi web. Muy rapida y efectiva!!

Hover Shop

Aug 16, 2024  on Shopify

I am verry thankful to Holly and DSers for making dropshipping easier for me..

FlavourPunch

Aug 16, 2024  on Shopify

Support 10/10!

Gone Viral Goods

Aug 16, 2024  on Shopify

DSers‑AliExpress Dropshipping pairs well with Shopify. They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

Eco Amsterdam

Aug 16, 2024  on Shopify

Very fast response rate, communication is clear and a 10/10 app to use. 100% Recommended.

EazyBuyCA

Aug 16, 2024  on Shopify

I'm thoroughly impressed with the customer support at DSers, especially with Selena's assistance. She was patient, knowledgeable, and resolved my issue in no time. It's great to see such commitment to customer satisfaction. Selena truly went above and beyond!

BrandifyBay

Aug 16, 2024  on Shopify

Very easy to process order and a good customer support

TIPTOP REINIGER

Aug 16, 2024  on Shopify

Der Support ist Wahnsinn, vielen dank für die super schnelle hilfe @Rfimp

Buddy Display

Aug 16, 2024  on Shopify

Wendy was super communicative and fast. Provided the right solution within a few minutes. In general support from dsers has always been very fast and good.

Yalo Auto Concept

Aug 16, 2024  on Shopify

Aurora Woww amazing services really good follow up and help me so d'ont hesitate to used the services of Dser Aurora Super Service bon suivi et m'a aider donc hésitez pas a demander les service de Dser

WikiWiki

Aug 16, 2024  on Shopify

Great and fast support. Everything is cool! Recommend. Special thanks to Vivian from DSers support team.

Hikkes

Aug 16, 2024  on Shopify

amazing work and support from team desr, great knowledge and never short of going the extra mile.

Economia Max

Aug 16, 2024  on Shopify

Colleen me ajudou muito com um problema, Otimo atendimento recomendo muito!

BAD BOSS Lingerie

Aug 16, 2024  on Shopify

Thank you Aurora, great support!

Specials Gift

Aug 16, 2024  on Shopify

El servicio al cliente es el mejor me guiaron paso a paso y todo fue facil de entender

Sleek Stroke

Aug 16, 2024  on Shopify

Raphael was very patient and helpful!

TheBlackHandBag

Aug 16, 2024  on Shopify

Sandy did a great job. Very knowledgeable and customer focused. A+++++

Tiny World Shop

Aug 15, 2024  on Shopify

I am very impressed with the support Tiffany from the DSers support team gave me today. She showed great patience and most importantly solved my problem. Let's hope that every support works like this !

Zenocase

Aug 15, 2024  on Shopify

Celia was very helpful, thank you for answering my questions in detail and with clarity.

Backyardia

Aug 15, 2024  on Shopify

Maria helped

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