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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

STOREONA

Aug 19, 2024  on Shopify

I talked with Villanelle... Perfect service guys

Ma boutique

Aug 19, 2024  on Shopify

Blanca, service rapide rendu avec une efficacité hors pair, je te recommande fortement et j'espère que la compagnie pour qui tu travailles t'apprécie. Je te remercie énormément!

Bergo

Aug 19, 2024  on Shopify

it is anexcellevt service especilly custmer servece in solving problems and alwase cooperated and this is because MR. HOLLY was at the top of cooperation and sophistcation and helpedme solve my problem

Super Descontos

Aug 19, 2024  on Shopify

Ótimo aplicativo, suporte perfeito, rápido e sábio. realmente resolvem nosso problema! Atendente Villanelle muito obrigado, por compartilhar seu conhecimento e se tão ágil na resolução do meu problema.

Mix Mart Essentials

Aug 19, 2024  on Shopify

I just received Blanca's assistance and was awesome. Blanca was so helpful and patient that I could get all the solutions needed.

New House Pets

Aug 19, 2024  on Shopify

Very easy to move!!! And with very attentive and fast support

MAJOTA

Aug 19, 2024  on Shopify

My issue was solved!!!

Ariel Splash

Aug 19, 2024  on Shopify

Support is awesome. I has having so much difficulty in the beginning but they patiently walked me through what I was doing wrong (not DSers fault). Being newish to this, the support was great. So far I love this app better than any other services out there.

JCN Associates

Aug 19, 2024  on Shopify

Easy to navigate, user friendly and the customer service is superb. Special thanks to Zoe for helping me answer all my queries even after giving her a hard time.

Armeni

Aug 19, 2024  on Shopify

Krystal helped me, awesome service quick response and very helpful!

Orbinexcel

Aug 19, 2024  on Shopify

Very useful app to implement into shopify for the main websites such as Aliexpress and Temu. Customer support is always available and in one instance Luna provided me with all the information and help to solve my queries

My Store

Aug 19, 2024  on Shopify

love it- all droppshippers need it.

Casa Esperta

Aug 19, 2024  on Shopify

Im very happy with the customer service Dsers, Jacinta was very kind and helped me on all journey. Thanks

Your Happy Pet Shop

Aug 19, 2024  on Shopify

Christy was very helpful in resolving my account creation. I was very frustrated, and because of her expertise it was resolved, and I was happy and relieved

TopTrendyDeals

Aug 19, 2024  on Shopify

Very fast support, I just texted and they responded in less than 30 seconds. All problems were solved.

Beauté Unique

Aug 19, 2024  on Shopify

GREAT SERVICE FROM IVAN

Collars&Paws

Aug 19, 2024  on Shopify

great service great support

smoothrest

Aug 19, 2024  on Shopify

The concerns I had were resolved quickly by the support team. Very professional.

NexGen Commerce Shop

Aug 19, 2024  on Shopify

I want to take a moment to express my immense gratitude for Luna's exceptional assistance with placing orders on DSers. From the very beginning, Luna has been incredibly helpful, guiding me through every step with utmost patience and care. Her knowledge and dedication have made a world of difference, turning what could have been a challenging process into a smooth and efficient experience. Luna's professionalism and positive attitude are truly commendable. She goes above and beyond to ensure everything is handled flawlessly, and her willingness to assist is unmatched. It's rare to come across someone as amazing as Luna, and I believe she truly deserves recognition for her hard work and dedication. As a strong advocate for her, I would like to recommend a pay rise for Luna. She has certainly earned it with her outstanding performance. Thank you, Luna, for all your help and for being such a fantastic person. Keep up the great work! Fred Customer Services - NexGen Commerce Shop

Reed Hamilton

Aug 19, 2024  on Shopify

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

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