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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Tequanis

Aug 21, 2024  on Shopify

I highly recommend using DSers support. Especially if you get to work with selena. She has helped me resolve an issue that i have had for a few days now. Thank you selena!

Coastal Oasis Homeware & Furnishings

Aug 21, 2024  on Shopify

Vivian was very helpful and went the extra mile for me to help me understand an issue I was having being a new user and just processing my first orders today. Thank you

iTrade.si

Aug 21, 2024  on Shopify

DSers has been a game-changer for my e-commerce operations. The app’s bulk order processing and automation features have drastically reduced the time I spend on fulfillment, allowing me to focus more on growing my business. While the interface isn’t the most user-friendly and requires a bit of a learning curve, the app’s capabilities more than make up for it. A special mention goes to Colleen from the support team—she’s been absolutely amazing! Colleen has been incredibly responsive and helpful, guiding me through any issues I encountered and ensuring I got the most out of the app. Her support made the whole experience much smoother. Despite the interface, I highly recommend DSers for anyone in the dropshipping space. The efficiency it brings and the excellent support from team members like Colleen make it a top-notch choice.

AstralOrb

Aug 21, 2024  on Shopify

I had a problem that Celia resolved for me. Celia provided above 5 star custumer support and this is the reason i stick with DSers. Wish i could give 6 stars

Nenola

Aug 21, 2024  on Shopify

Bin sehr zufrieden mit der App. Hier muss ich besonders den Kundensupport loben, hat man ein Problem oder versteht etwas nicht wird einem direkt geholfen. Ich war sehr zufrieden mit dem DSers-Kundenservice von Sandy. Alles Top

Tripl'N

Aug 21, 2024  on Shopify

Rita was very patient with me, and kind as well. ahe answered all my questions

Tailwaggers Pet Emporium

Aug 21, 2024  on Shopify

Rita on the help messenger was very helpful and patient with me as I navigated through the download process. I'm new to all of this and she took the time to make sure I was doing things correctly and even sent me screenshots to ensure I was on the right page. Over the top effort! Thanks Rita!

Karrikaid

Aug 21, 2024  on Shopify

Just want to say I love this APP and their customer support people, especially Rita, is top-notch. Very helpful and worked with me through my setup to ensure everything was working correctly. Highly recommended!

Quaza

Aug 20, 2024  on Shopify

Celia is the best help you can get! i am very satisfied

Jatman Digital Products

Aug 20, 2024  on Shopify

Celia was very good with the way she helped me with my queries. She was calm and patient to sort all issues out for me. Thanks Dsers Thanks Celia

Marvelle

Aug 20, 2024  on Shopify

Wendy was incredibly helpful in assisting me with splitting my order. Her support made the process smooth and hassle-free. Thank you!

UNTAPPED CLOTHING

Aug 20, 2024  on Shopify

Zina help me fulfilling mannual order. Amazing service

V

Aug 20, 2024  on Shopify

good service

TRENDZ

Aug 20, 2024  on Shopify

a big thank you to Vivan, who helped me today to solve all the issues i had, she was great, cooperative and understanding, i cannot really thank her enough. Vivian, mille merci pour votre aide! Mohammed

Luminelle

Aug 20, 2024  on Shopify

Perfect support of David from DSers. Thanks a lot for your help

Really Good Threads

Aug 20, 2024  on Shopify

Chrissy was great at helping me sort through some admin problems. Responded immediatly and stayed with me until it was completed

VariedadeX

Aug 20, 2024  on Shopify

obrigada pela paciência e eficiência para solucionar meu problema!

ofertas puma

Aug 20, 2024  on Shopify

otimo atendimento muito rapido e pratico

EcoTechItalia

Aug 20, 2024  on Shopify

Sono stato supportato da Chrissy. Ha fatto un super lavoro per me

Lill-sugen

Aug 20, 2024  on Shopify

Got a quick and accurate help on messenger from Jacinta. Golden!

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