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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

LoveQuestPoster

Aug 22, 2024  on Shopify

“I had such a great experience with Dsers! The customer service team is incredibly kind and responsive. They answered all my questions quickly and handled everything professionally. It’s clear they really care about their customers. Highly recommend!”

Furfrenzy

Aug 22, 2024  on Shopify

Holly was very helpfull and resolved my issue within seconds. Thank you very much!

PRESENT EMPORIUM

Aug 22, 2024  on Shopify

Obrigado pelo suporte Zoe.

Amour en Fleurs

Aug 22, 2024  on Shopify

Very good service and helpdesk! Thank you Lucy!

Los Cojines de la Bea

Aug 22, 2024  on Shopify

I had a problem for days, I contacted Dsers support and Holly who helped me was able to solve it quickly, Thank you Holly for your kindness and good service.

My Store

Aug 22, 2024  on Shopify

Aqui está um comentário 5 estrelas para Aimee da DSers: ⭐⭐⭐⭐⭐ "Simplesmente encantado com o atendimento da Aimee! Ela foi mais que gentil, mostrou um profissionalismo exemplar e me ajudou em cada detalhe, tornando todo o processo muito mais fácil e agradável. Se eu pudesse dar 10 estrelas, daria sem pensar duas vezes! Aimee é a prova viva de que a excelência no atendimento ao cliente ainda existe. Obrigado por fazer a diferença!"

Time To Shop With Love

Aug 22, 2024  on Shopify

I had an outstanding experience with Wendy! Her response time was incredibly fast, and she went above and beyond to resolve my issue efficiently. Her professionalism and quick thinking were truly impressive. If you're looking for someone who provides exceptional support and gets things done swiftly, Wendy is the person to reach out to. Highly recommended!

Wellness Love

Aug 22, 2024  on Shopify

Aimee war sehr nett und hilfsbereit, hat mir geholfen mein Anliegen zu lösen. Toller service bei dsers, gerne wieder :)

Lepeto

Aug 21, 2024  on Shopify

I got quick and accurate help on messenger from Lena.

Solessen

Aug 21, 2024  on Shopify

Sandy was great. Instant replies and helped talk and walk me through all of the trouble I was having.

Prime Projectors

Aug 21, 2024  on Shopify

Rita was EXTREMELY Helpful, gave me step by step instructions, and knew exactly how to fix my problem. THANK YOU!.

Lady Sense

Aug 21, 2024  on Shopify

Thank you to Lydia one of the Dsers support team for the excellent assistance. Your guidance and support were incredibly helpful as I navigated setting up my Shopify store. I appreciate your prompt responses and clear instructions. Thank you for making the process smoother and more manageable!

My Store

Aug 21, 2024  on Shopify

Maria was great, fixed my problem within a minute. Gotta love good service.

USINATOOLS

Aug 21, 2024  on Shopify

Precisei de ajuda a Rita prontamente me atendeu solicitou as provas necessárias e resolveu o meu problema. agradeço imensamente e com certeza recomendo a DSers. Obrigada pelo atendimento rápido e eficiente.

My Store

Aug 21, 2024  on Shopify

thanks for help. very good service

Solara

Aug 21, 2024  on Shopify

"I was having trouble fulfilling orders, and I wasn’t sure what to do next. Thankfully, I reached out to the DSers help center, where I was connected with Zina. She was an absolute lifesaver! Zina walked me through the entire process, explaining each step clearly and ensuring that I understood how to avoid similar issues in the future. The help center is already a great resource, but Zina’s exceptional support really took it to the next level. I’m so relieved and grateful for her help!"

Aura Relax

Aug 21, 2024  on Shopify

"Rfimp" did a good job. Realy appreciate it.

Bem Estar Autocuidado

Aug 21, 2024  on Shopify

Atendimento nota mil, resolveu todas as minhas dificuldades!

Joluna

Aug 21, 2024  on Shopify

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Zina, one of the chat agents.

Hayden Amari

Aug 21, 2024  on Shopify

Very helpful customer service 100 percent recommend. Zico was an amazing help!

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