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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Anime Arcadia

Aug 22, 2024  on Shopify

Dear DSers Team, I wanted to take a moment to express my sincere appreciation for the outstanding support I received from your team, particularly from Rfimp. The assistance provided was not only prompt but also incredibly thorough and helpful. Rfimp went above and beyond to ensure that all my questions were answered and provided clear guidance on how to optimize my use of the DSers platform. The level of professionalism and knowledge demonstrated was truly impressive, and I feel much more confident in managing my store's operations thanks to this support. Please extend my gratitude to Rfimp for the exceptional service. I look forward to continuing to work with DSers and highly recommend your platform to others in the e-commerce community. Thank you once again for your excellent service.

Influence View

Aug 22, 2024  on Shopify

I worked with Colleen today and she helped me quickly and efficiently. She made it so easy. I really appreciate her help! She was so kind!

Select Importados

Aug 22, 2024  on Shopify

Fui atendida por Selena que me tirou todas as duvidas. Ótima pessoa, gentil e muito prestativa! Continue com pessoas assim.

Nubuys

Aug 22, 2024  on Shopify

I am so very Pleased with the help center. They solved my issues extremely fast and efficiently.

TonyFinger Store

Aug 22, 2024  on Shopify

Vivian helped me with all the questions I asked her. She is so much appreciated. I will recommend anyone with similar issues to her. Thanks, Vivian

Love YourSelf, By Belle

Aug 22, 2024  on Shopify

great customer support ! Thanks to Vivian for helping me trough with the initial process

Click Daily Deal

Aug 22, 2024  on Shopify

Colleen was the best support!!! everything works good! Thank you!!

QueroJá

Aug 22, 2024  on Shopify

Comecei minhas vendas a pouco e tive um excelente suporte da equipe para resolver meu problema de sincronismo.

LINI DELIDUKA

Aug 22, 2024  on Shopify

DSers Support is quite reactive and fast, very helpfull . Thanks to Colleen I could have the answers to my questions, any doubt has been cleared thanks to her!.

VenBikes

Aug 22, 2024  on Shopify

I highly recommend using DSers support. Selena has helped me resolve an issue that i have had for a few days now. Thank you selena!

Studio Noir

Aug 22, 2024  on Shopify

Colleen was super helpfull

Shopping on Earth Made Easy

Aug 22, 2024  on Shopify

truly amazing service, responded to the email fastly and made me feel smart again

Makepress

Aug 22, 2024  on Shopify

Fui atendido por uma pessoa chamada Isak, que me ofereceu um atendimento excelente, resolvendo todos os meus problemas de forma rápida e eficiente, sem atrasos. Além disso, ele foi extremamente simpático, o que me deixou muito satisfeito.

Trends Flare

Aug 22, 2024  on Shopify

I'm very happy with the support. The guy name Sans was super helpful and understanding. Good work!

QueenTingz

Aug 22, 2024  on Shopify

Sans was extremely helpful in solving my fulfillment issues. Thanks Sans your a rock star!!!

Preços Vip

Aug 22, 2024  on Shopify

Muito bom. Aplicativo nota DEZ e o suporte muito bom. Recomendo sem nenhuma duvida. Fui atendido pela Villanelle e resolvi os problemas que estavam atrapalhando a loja de entrar em funcionamento. Muito obrigado Villanelle.

AirAura Shop

Aug 22, 2024  on Shopify

Blanca was super helpful with trying to resolve my Dsers issue on Temu. Ultimately I had to reach out to temu but Blanca was definitely helpful, friendly and knowledgable. Thanks for your help!

Sha's Style

Aug 22, 2024  on Shopify

DSers is a solid app for managing dropshipping orders, offering seamless integration with AliExpress and efficient bulk order processing. While it has some limitations, such as occasional syncing glitches and areas where the user experience could improve, the exceptional customer service truly sets it apart. The support team is incredibly responsive and always goes the extra mile to resolve issues quickly. Overall, DSers is a reliable choice for dropshippers who value strong customer support. Special thanks to Esfania for the wonderful service!

Everything on the Low

Aug 22, 2024  on Shopify

To be honest, this app has really great support. they were super patient with me even though I was taking forever haha.. Zoe is a great support assistant and she guided me on how to make a shipment, find the best suppliers and map the products. Now next time I will have way less trouble. I really recommend this app for beginners who are starting to Dropship like me. It was frustrating at first because I didn't know anything but thankfully she helped me :) Thank you for your patience DSERS.

Oferta Guarulhos

Aug 22, 2024  on Shopify

Fui atendido pela Aimee, a qual conseguiu resolver meus problemas, os quais eu já não via mais solução, mas o suporte da Dsers, me ajudou e muito. so tenho motivos para agradecer a todos.

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