Today I had the pleasure of the lovely Elora who assisted me with an issue with my account being disabled by Aliexpress. I had orders to fulfil and I felt so stressed out and could not fix it alone. I had sent a few emails to the support on DSers but then found the messenger option and Elora helped me fix the issue. She remained so patient and was very kind as she went through each step with me until we fixed the problem and we managed to get my orders fulfilled. I am so grateful for her help, professionalism, patience and kindness. Thanks so much Elora.

had a problem refunding one of my customers, got in touch with Wendy at DSers and she fixed my problem very quickly and was super polite and nice. Thanks Wendy!

thank you Zico for a very fast and helpful support !

Customer support is so good for the best service the customer support is strong I have been facing the pricing problem in my account the problem was resolved I so happy to tell that the customer support is strong and good enough

The customer service was very friendly and addressed all of my questions thoroughly. I received quick and helpful support and am extremely satisfied.

Holly responded very quickly. She knows her stuff.

Blanca has been an incredible help with my dropshipping business. She quickly identified and resolved the issues I was having with attaching new products to delivery, making the process far more efficient. Beyond that, she went the extra mile to review other areas of my store, suggesting smart ways to improve product quality and overall workflow. She’s very easy to communicate with, shares her knowledge clearly, and genuinely listens to what I need. Her professionalism and attentiveness made everything effortless. I honestly hope I keep getting Blanca’s support for future sessions — she’s an absolute asset.

Really helpful, they are helping you with your problem with care

I consistently have issues following the mapping method. I'm learning but Fiona came to my rescue and helped me get my orders processed! A big thank you Fiona!! :)

Atendimento rápido e preciso!

I had a great experience with Zoe. Zoe was very responsive, polite, and efficient in resolving my issue. Clearly explained each step and followed up to make sure everything was working properly. I really appreciate how quickly Zoe addressed my concern and how easy it was to communicate with. Excellent customer service.

The support served me very well. She understood my needs easily and guided me.

Shayla me ayudo muchísimo con muchas de las dudas que tuve con respecto al proceso de sincronización de inventario entre shopify y DSERS. Fue ágil y rapida en sus respuestas ayudando siempre con capturas de pantalla. Fue paciente y respondió todas mis dudas. Una gran profesional.

very suppportive

Great support! I recommend it Shayla was wonderful and made me happy to solve the problem easily. Thank you for your care

im really reccomend to use Dsers i had a few problems with my shopify store and they helped my in seconds,

I’d like to sincerely thank Célia from the DSers team for her outstanding support. She was responsive, clear, and very professional throughout our exchange. Thanks to her guidance, I was able to resolve my issue quickly and with confidence. It's always a pleasure to be assisted by someone so knowledgeable and attentive — a real asset to DSers' customer service. Thank you again, Célia!

Teresa was amazing helping with my issues I had with dsers and aliexpress. She was very polite and helped me through every step to get the problem resvolved

Teresa from customer support helped me no problem!

Really good app, all you need to run your ecommerce smooth, thanks also to Teresa for great assistance.