DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating

5

7,741
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Fyuzion

Aug 28, 2024 on Shopify

Blanca was amazing, she helped me out, big! hopefully when I need help again, which I will, we get connected! Thanks

Your Princess Dress

Aug 28, 2024 on Shopify

Rfimp helped me to sync my order with shopify .It was very helpfull! Also he tought me how to chnage supliers when I need to change supliers. He sent me the blog with videos for me to learn how to change the suppliers.

Stardust Kids

Aug 28, 2024 on Shopify

Zina offered fast and friendly support and quickly answered all of my questions.

TulleLux Bridal Crowns & Accessories

Aug 28, 2024 on Shopify

I was very please with the quick service from Wendy at Dsers, answered all my questions in a clear way with screenshots to help me and solved my problem, I am very happy to be with Dsers.

Emporium Express

Aug 28, 2024 on Shopify

Awesome customer support, they are the absolute best

Embrace the Vibe

Aug 28, 2024 on Shopify

"Thanks so much, Zico, for your quick and friendly help! You made the process easy and stress-free. I appreciate your patience and clear guidance. Keep up the great work!"

Travellystore

Aug 28, 2024 on Shopify

They immediately solved my problem and took care of me.

New Mamis

Aug 28, 2024 on Shopify

Quick Service, attentive and helpful. Contact to get something done and was resolved within minutes. Great service.

WattWielder

Aug 28, 2024 on Shopify

When I was trying to fulfill an order, no shipping options were showed. I contacted support and the issue was resolved within a few minutes. Also, the service agent, Aimee, was very friendly

BabyWorld

Aug 28, 2024 on Shopify

Zina the best

NiqueUnique

Aug 28, 2024 on Shopify

Vorrei ringraziare per il supporto che ho avuto di Vivian, veloce e super efficace. Adesso che ho visto come funziona spero sempre di averla qui!

Miaoumia

Aug 28, 2024 on Shopify

Merveilleuse conseillère qui m'a énormément aidé pour trouver des solutions rapidement. Je ne fais que recommander !

Bilankas.world

Aug 28, 2024 on Shopify

Colleen was very helpful to adjust my price view to canadian, fast service and very polite! Thank you

Dr.Pet

Aug 28, 2024 on Shopify

Colleen really helped me a lot! Great guy.

PulseParadise

Aug 28, 2024 on Shopify

Colleen was quick and efficient, cleared all m doubts.

My Store

Aug 28, 2024 on Shopify

Olivia is very Cooperative and kind heart person. Thanks Olivia! for your support.

PAWFECT

Aug 28, 2024 on Shopify

Aimee was awesome assisted me with everything I needed, Thank you

SKNBODY

Aug 28, 2024 on Shopify

very good service and quick chat support. i got help from "Vivian" today.

Noun Mall

Aug 28, 2024 on Shopify

Wendy is fast on get the help I needed and go beyond the help with just answer my question but also show me step by step to get it right.

Mini Gardener

Aug 28, 2024 on Shopify

Great customer service, Colleen was very helpful! :)