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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,036)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

DYTONA

Apr 21, 2025  on Shopify

I just get with an amazing assistant Luna she's like crazy she solved my problem in just few seconds which makes me so happy she's very kind.

Baby Boujee

Apr 21, 2025  on Shopify

fast support

The Olive Leopard

Apr 21, 2025  on Shopify

I really appreciate the guidance this evening! I was super confused and customer service made it very easy for me to understand how to fix my issue, by sending me step by step instructions with photos! Thank you so much!

Luxentiv

Apr 21, 2025  on Shopify

Hayley was great thanks for all the help

Arádia

Apr 21, 2025  on Shopify

App muito funcional. Atendimento rápido e eficaz!

GlobalSelectShop

Apr 21, 2025  on Shopify

Thanks Sandy for helping me out!

MF 4BIKE

Apr 21, 2025  on Shopify

Muito prestável!

Mellirose

Apr 21, 2025  on Shopify

Lucy was super helpful and answered all my questions. Best customer service for sure!

Klaytos

Apr 21, 2025  on Shopify

Une assistance empreinte d'une gentillesse et d'une patience sincerement remarquables de la part de l'agent qui a ete commis a mon assistance. Avec des mots bien choisis, il a su me guider pour aboutir a des resultats au-dela de mes attentes. Les qualites qu'il a su mettre en avant pour repondre a mes preoccupations me font dire que par son sens eleve de la recherche de solutions aux problemes qui lui sont soumis, il apporte une contribution notable au maintien de son entreprise a un certain niveau d'excellence . Je souhaite ardemment l'avoir a l'avenir afin de beneficier encore de sa precieuse aide.

BRIDGELINKS

Apr 20, 2025  on Shopify

This was a great help. They found the issue and It was corrected. Thanks so much.

𝐻 𝒻𝒶𝓈𝒽𝒾𝑜𝓃

Apr 20, 2025  on Shopify

good

Floats In Paradise

Apr 20, 2025  on Shopify

Helpful tech support! Elora was wonderful and friendly.

SpeedyFinds

Apr 20, 2025  on Shopify

Great service! I had an issue, and Zico was super helpful and patient. Really appreciate the support

GlowSpin

Apr 20, 2025  on Shopify

perfect

TecnoMarket

Apr 20, 2025  on Shopify

The platform is very intuitive and makes selling very easy. If you have any questions or problems, customer service is happy to help you resolve any issues quickly. I'm very happy with the service.

Vega Girl

Apr 19, 2025  on Shopify

the customer service i got was super helpful!

VIRALET

Apr 19, 2025  on Shopify

good support

Aura Nest

Apr 18, 2025  on Shopify

Promptly helped to solve the problem. Excellent work of support

GoodDeals

Apr 18, 2025  on Shopify

The agent was beneficial, she took time to go through everything with me

Bebe calins

Apr 18, 2025  on Shopify

Un service exceptionnel ! Hayley a su répondre à toutes mes questions avec professionnalisme, patience et une véritable volonté d'aider. Son écoute attentive et sa capacité à trouver des solutions adaptées ont rendu mon expérience extrêmement agréable. Grâce à son approche bienveillante et son efficacité, j'ai pu résoudre mon problème rapidement et sans stress. Un conseiller exemplaire qui mérite d'être reconnu pour son excellent travail

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