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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Thelite Fun Shop

Aug 31, 2024  on Shopify

Thank you so much Wendy for your immediate response to my issue. I am very new at this, and you were very patient with me and very knowledgeable of my situation. I thank you very much and if I have any other issues, I will personally ask for you!

Halloween Junkies

Aug 31, 2024  on Shopify

Very good support

Versapotty

Aug 31, 2024  on Shopify

I had a nice customer service support experience with Rfimp. Good communication and simple to understand.

Primeza

Aug 31, 2024  on Shopify

great help

EuroShop

Aug 31, 2024  on Shopify

Zoe provided the service very professionally, thank you , very fast and efficient, great job !!

Rock Store

Aug 31, 2024  on Shopify

Lightlife

Aug 31, 2024  on Shopify

Blanca was amazing soooo helpful made my life easier!!!

Radiance Treasures Japan

Aug 31, 2024  on Shopify

If you can master it, there’s no app more convenient than this

The Real Estate Tool Kit

Aug 30, 2024  on Shopify

Rita was very helpful in explaining everything to me and fixing my issue. She also educated me on a few things that are very useful. She did a great job!!!

diorana®

Aug 30, 2024  on Shopify

When I was having technical issues with my store, I turned to their customer service live chat feature. lydia jumped in chat to support . so patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues! lydia you are awesome

SterillPro

Aug 30, 2024  on Shopify

I had a problem with my order, I spoke to the live chat with MARIA and she was very helpful, she explained everything in detail and solved everything in less than 2 minutes, excellent service!!

best shoes

Aug 30, 2024  on Shopify

good

Divensci

Aug 30, 2024  on Shopify

Maria was extremely helpful she solved my problem in the fulfilment section

Ace Pickleball

Aug 30, 2024  on Shopify

Tot Tidy Traveller

Aug 30, 2024  on Shopify

really helpful. took a long while to resolve my issues but assistant was patient and supportive throughout. thank you!

My Store

Aug 30, 2024  on Shopify

Helped me understand better

Bagpleky

Aug 30, 2024  on Shopify

*Sandy* was incredibly helpful on the DSER app. Their expertise and patience made the process so much smoother. I truly appreciate their dedication and excellent support. Thank you, Sandy, for going above and beyond

Cae Ofertas

Aug 30, 2024  on Shopify

Ótimo atendimento que recebi pela da colaboradora Lena, muito atenciosa e educa, resolveu o meu problema de imediato. Muito Obrigado pelo suporte Lena e ao Dsers.

D's Delights

Aug 30, 2024  on Shopify

I messaged in today because I was having an issues with my products saying sold out. My DSers account management helper made it so simple for me to fix the problem. Isak was an amazing help and was such a pleasure to work with. Thank you to him and I would work with him anytime. I appreciate his timely response and quick help.

KungFuDeal

Aug 30, 2024  on Shopify

DSers has been a game-changer for my dropshipping business! The platform is super intuitive and makes managing orders so much easier. The ability to bulk place orders and sync products seamlessly with Shopify has saved me tons of time. Customer support is responsive and always helpful. Highly recommend for anyone in the dropshipping space!

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